Clay Cooley Volkswagen Of Richardson - Service Center

DJ is the absolute best, he always takes great care of us! We are moving and he squeezed all of my concerns in!! Not to mention he is the nicest! us! We are moving and he squeezed all of my concerns in!! Not to mention he is the nicest! More

Love clay cooley Volkswagen in Richardson helpful here with everything I need n more thank yall with everything I need n more thank yall More

Great and quick service from Kari. . Solved the issue and got us on the road. . Solved the issue and got us on the road. More

DJ took great care of me and my car. They were thorough and got the problem fixed. I really appreciate all their hard work. They were thorough and got the problem fixed. I really appreciate all their hard work. More

Been going here for some time now to receive serving on my vehicle. I always appreciate the customer service and transparency from the staff here, especially from the service advisor, KJ. My vehicle drives my vehicle. I always appreciate the customer service and transparency from the staff here, especially from the service advisor, KJ. My vehicle drives like-new again, and I appreciate it! More

Alex was my service advisor (and was for previous visits). He was thorough and efficient. He explained all issues and repair options in detail. He was great to work with. visits). He was thorough and efficient. He explained all issues and repair options in detail. He was great to work with. More

It was a great experience! Kari Hill was amazing! She was super friendly, efficient and communicated with me throughout the entire process. 5-star customer service! I will abso Kari Hill was amazing! She was super friendly, efficient and communicated with me throughout the entire process. 5-star customer service! I will absolutely be back with any further VW service needs. More

Always the BEST experience at Clay Cooley VW service and sales, very helpful every time sales, very helpful every time More

I was told that they had to jump my car in order to do a simply oil change, which was odd to me considering I’ve never one had an issue with my car starting. When I went to pick up my car, KJ only acknowled simply oil change, which was odd to me considering I’ve never one had an issue with my car starting. When I went to pick up my car, KJ only acknowledged long enough to tell me another agent would be checking me out even though they we literally almost ran into each other when he was coming out the same door I was going in. I took it to two different ACTUAL mechanics who both told me that my battery is running 93% capacity and it’s at least six a year before a new battery should even be considered. Surprise surprise, the Stealer-ship lies again! More

On the fence. Employee backed another car into mine not a minute after I arrived. No damage to the car, and staff were appropriately contrite, but that's not a gre Employee backed another car into mine not a minute after I arrived. No damage to the car, and staff were appropriately contrite, but that's not a great start when trying a place out for the first time. Got a call from a salesperson not two hours after leaving trying to get me to buy a new vehicle. All in all, not a strong initial showing and I'm unlikely to return. More