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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
772 Reviews

772 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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August 16, 2024

Nice new facility. Took the car in for routine service. Fast and responsive staff. Thanks. More

by MESKANDANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
August 16, 2024

DJ Ahmed was the best. Communication, professionalism, and explanation were perfect. Thank you DJ. God bless you. More

by SHAMCHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
August 15, 2024

Service was better than before! DJ was the BEST!!!! Highly recommend him as your service advisor. More

by MEERIIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
August 15, 2024

Always quick with response, diagnostic, parts order and service completion. We bring all our cars…not just our VW. With KJ as my personal service professional I know I am getting fair treatment and a fair, More

by LALALEFTVEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ Penn
August 13, 2024

I had a nail in my tire and needed to get to work. DJ was super helpful. I left my car there…shuttled to work and they picked me up a short while later with no issues. More

by Marie Huggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
August 13, 2024

I understand that during construction, delays and chaos can happen. Yet, take that into consideration for your customers who make an 11am appointment. I showed up at 1040, checked in, and they didn't give More

by WHHEIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
August 13, 2024

Very professional and friendly service, looked after fantastically. Rachel Anderson is hands down the best service consultant I have ever dealt with More

by Pevrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Anderson
August 12, 2024

The service is always top notch. Employee DJ Ahmed is professional and listens to the customer and addresses the issues with the vehicle. DJ Ahmed has been my service representativ More

by RUBENVILLEGAS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
August 12, 2024

I was very pleased with how quick I was able to get my car in and out for an inspection! Great service department! More

by Jbanda95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Kari Hill is the best service advisor I’ve ever worked with. I’ve been coming to this location for over 20 years and she is the first and only I’ve worked with that I truly feel like she cares about me an More

by KATIE E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
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