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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
767 Reviews

767 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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January 27, 2025

It's convenient to where I live. They provide great service all around from their people to the service. More

by ruby.denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
January 27, 2025

Kind, attentive, fast friendly service. I can get in and out with no worries. Always been a fan of Clay Cooley. Sales and service are top notch! More

by karen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 27, 2025

Kaseen was quick to help and followed through on what he said he would do. The communication was good and the process was quick. Thanks! More

by natelee71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaseen - 5 stars!
January 27, 2025

Clay Cooley should be the role model for all other Service Centers, Kari Hill is outstanding and possesses excellent communication skills by keeping me up to date on my service. More

by lepps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pittman
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

They responded quickly to my text inquiry and were able to service quickly at the quoted price. We discussed a future repair but the evaluation will cost $250. I wonder why this is charged, though it will More

by Joanp8462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
January 25, 2025

Great experience! Kayla was super friendly and helpful, it was my best experience at this location. More

by giselleokon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
January 23, 2025

Asked is very thorough and knowledgeable service advisor. He was very patient and explained all the recommended service. More

by anilgokani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
January 23, 2025

Very attentive. Nice new offices. Friendly. Good service. Good coffee. Overall a good experience! Go v dub. More

by Hilaryapalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
January 21, 2025

I have tried other VW Dealers to service our Passat. I still keep coming back to Clay Cooley Richardson. They always do there best to accomodate my request. There service is top notch. More

by pdzarate244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
January 20, 2025

My car seems to come back to me more defective than when I brought it it. I've had the cabin air filter replaced and it is still suggesting that I replaced it. I just spent over $2800.00 dollars on repairs More

by knightdonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Treber
2
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