Clay Cooley Volkswagen Of Richardson - Service Center

Excellent communication and service! Kari helped me get my car in for a free first oil change, a cheap tire rotation, and even an open recall service I didn’t realize I needed. She also Kari helped me get my car in for a free first oil change, a cheap tire rotation, and even an open recall service I didn’t realize I needed. She also took care of setting up a second service appointment to fix a small issue/to install a part covered by the warranty. More

Great customer service. Stayed in contact with me about what was going on step by step. Stayed in contact with me about what was going on step by step. More

Nick was amazing! I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon More

I am very thankful and pleased with how quick the service was this time. DJ was great. was this time. DJ was great. More

Cam was very outgoing, and made sure I was happy with my deal. Definitely recommend! deal. Definitely recommend! More

The service of my vehicle went smoothly and was handled reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy shuttle never materialized. More

We’ve always had fantastic service here! DJ is great and we appreciate his timely responses and friendly attitude! DJ is great and we appreciate his timely responses and friendly attitude! More

As always my experience was great my service advisor Alex Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! More

This is my 4th VW vehicle from Clay Cooley in Richardson Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 war Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 warranty which just expired before the last recommended service. I keep buying Volkswagens because of the high quality German engineering as well as Alex and the high quality service Clay Cooley continues to offer. John H Plano Texas More

Great experience with this dealership & with my salesperson J. I will definitely look here first when it's time for another vehicle. salesperson J. I will definitely look here first when it's time for another vehicle. More