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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
710 Reviews

710 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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August 03, 2024

Great service. Thanks DJ and the staff, including the shuttle driver. Will be back again. More

by MICHAELTBURROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. DJ
August 03, 2024

It was a great experience Parker and E and the finance manager made my buying experience a breeze everything was in place all I had to do was sign on the dotted line More

by italyj1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker and E Cinco
August 03, 2024

Attentive to customer concerns as well as great communication. Better than park city VW in my view. More

by HOBBITHODGKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
August 02, 2024

DJ did a great job supporting my annual maintenance for my Passat. He is always very thorough and answers all my questions. Jeff Meier More

by carbuyer5554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
July 30, 2024

Very slow customer service and the mechanic service is slow as well.There was no line the service is just slow. More

by ANTERRIA2097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It is the entire staff inside the service department.
July 28, 2024

I arrived with a non-functional daytime running light. Three hours later I departed with a non-functional daytime running light and a non-functional turn signal More

by scottnesbit1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
July 27, 2024

DJ is always very helpful when I come in. I didn’t think I was going to get my car back however, he made sure to make my vehicle a priority due to my obligations. More

by A.YOUNG918
Recommend Dealer
Yes
Employees Worked With
DJ, KJ
July 27, 2024

Love clay cooley Volkswagen in Richardson helpful here with everything I need n more thank yall More

by KIMGRAVES329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Grant, Salvador Amador, Jeff Casello
July 27, 2024

DJ is the absolute best, he always takes great care of us! We are moving and he squeezed all of my concerns in!! Not to mention he is the nicest! More

by NAMIKOLICH.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
July 27, 2024

Clay Cooley Volkswagen of Richardson has already done me right. This last time I had to drop off my car for a few days so I took the train to pick up. They were able to scoop me up from the station and you More

by lisamoncvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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