Clay Cooley Volkswagen Of Richardson - Service Center

Alex and the team are very courteous, efficient, helpful and friendly. They make the service experience a pleasure instead of a chore. and friendly. They make the service experience a pleasure instead of a chore. More

Excellent care of customers in all respects and communication is superb I will recommend this dealership! communication is superb I will recommend this dealership! More

Thanks for the speedy service. I forgot at pickup to ask the service to replace my back windshield wiper. They able to get it done without much more of a wait. Thanks I forgot at pickup to ask the service to replace my back windshield wiper. They able to get it done without much more of a wait. Thanks More

Brought my atlas to be serviced, Kari Hill made sure I was taken care of. Wait times were a bit long, BUT she made sure everything was done as promised. Thanks Kari and Clay Cooley Richardson. was taken care of. Wait times were a bit long, BUT she made sure everything was done as promised. Thanks Kari and Clay Cooley Richardson. More

Rachel is a fantastic service advisor. The new facility looks and feels great. Look forward to repeat business The new facility looks and feels great. Look forward to repeat business More

Alex is amazing at his job and we appreciate his high work ethic and dedication work ethic and dedication More

Clay Cooley tells everyone that they are family, this is not true. The car we bought had an engine light come on 2 weeks after we bought it. We called them and said can they look at it for us. The said they not true. The car we bought had an engine light come on 2 weeks after we bought it. We called them and said can they look at it for us. The said they could but the devise they would use may not be accurate as the car we bought was not American and it would cost us $200, even though it may not fine the correct issue. I questioned how could they say they checked the car completely before we bought it, it the test they do are not accurate. I took the car to a mechanic and he checked the car for free. Not happy with Clay Cooley Volkswagen. More

DJ was great. No complaints. Handled everything great. Communication was prefect. Couldn’t be happier No complaints. Handled everything great. Communication was prefect. Couldn’t be happier More

Nice new facility. Took the car in for routine service. Fast and responsive staff. Thanks. Took the car in for routine service. Fast and responsive staff. Thanks. More

DJ Ahmed was the best. Communication, professionalism, and explanation were perfect. Thank you DJ. God bless you. Communication, professionalism, and explanation were perfect. Thank you DJ. God bless you. More