Clay Cooley Volkswagen Of Richardson - Service Center

I was in from out of town when my check engine light came on. They got me in promptly and diagnosed the prpblem. on. They got me in promptly and diagnosed the prpblem. More

Alex has been an excellent advisor for many years. He is always respectful and is knowledgeable about the product and process. And he always calls me ma’am which I am not sure how to feel about since He is always respectful and is knowledgeable about the product and process. And he always calls me ma’am which I am not sure how to feel about since I don’t know how much older I am than him lol. Respect and courtesy go a long way and he has it! More

Could be faster…and do a more thorough job but when it’s free, I get it free, I get it More

The service was great like always. Very trustworthy and the staff is always nice and welcoming. Very trustworthy and the staff is always nice and welcoming. More

Thank you Alex T. Alex the Mechanic, Erin and Brandon! I appreciate you and the team for your help! Alex the Mechanic, Erin and Brandon! I appreciate you and the team for your help! More

Convenient. Good communication. Quick turnaround. The customer portal is a great feature to keep me updated on the status. Good communication. Quick turnaround. The customer portal is a great feature to keep me updated on the status. More

Top notch service. Great communication and attentiveness. Kari was awesome to work with and took great care of me through the entire process. The experience definite Great communication and attentiveness. Kari was awesome to work with and took great care of me through the entire process. The experience definitely ensured I would buy my next VW at Clay Cooley in Richardson. A+ More

Kari, was very nice and sweet. Great communication from start to finish. Best customer service ever. Great communication from start to finish. Best customer service ever. More

Rachel is a fantastic service consultant and went above and beyond in communicating updates throughout the time my car was there. and beyond in communicating updates throughout the time my car was there. More

Service advisor Alexander Treber was excellent. The customer rest area is clean and comfortable look nice. The customer rest area is clean and comfortable look nice. More