Clay Cooley Volkswagen Of Richardson - Service Center
Richardson, TX
914 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center
Kari Hill is my service advisor, she is always a pleasure to work with. She is the reason i keep coming back. As long as she is there Clay Cooley will be getting my business. to work with. She is the reason i keep coming back. As long as she is there Clay Cooley will be getting my business. More
Alex and crew in the Service Department were Outstanding. My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good wo My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good work!! More
The service consultant (Alex) has been awesome for years. I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance espe I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance especially the 10K visits right up to the end of my pre-paid coverage, no significant outstanding and costly issues were brought up. But after the prepaid coverage ended (after 80K), I was given a list of repairs needed totaling thousands of dollars! No bueno! Nevertheless, I bought another brand new VW (2025 Atlas Cross Sport). Between my wife and I we have bought 7 or 8 new VWs! Love my Cross Sport! Daniel in new car sales is great. Exavier in finance is awesome, too. But the finance dept is a bit hard to get a hold of, if you have questions. More
Alex Traber continues to provide me with stellar customer service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department wor service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department working on my car or returning my car back completley clean. Hopefully that will get better. More