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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
901 Reviews

901 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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July 03, 2025

Service is excellent. Alex Treber is very knowledgeable and provides great service every time I take my car. More

by amgurrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
July 03, 2025

Timely, attentive and helpful! ! An easy and pleasant experience here at Clay Cooley Volkswagen Richardson! More

by sssimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
July 02, 2025

Excellent service every time we go to have our passat worked on. Alex provided tremendous attention to our needs and coordination to ensure we had a quick service. More

by robby.feagley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
June 30, 2025

Excellent customer service—friendly, helpful, and professional. Made the whole experience smooth and stress-free! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kair was excellent! perfect customer service
June 30, 2025

My service advisor Kari was great and so was the work that was performed however, the time it took to get the work done was too long. I was there for almost five hours. More

by nadiyarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari in service dept
June 30, 2025

I was charged twice for the same diagnostic. The issue wasn’t identified the first time, and I was made to feel like it was my fault. The second time around, they finally figured it out—but I fe More

by marshally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kari
June 30, 2025

Alex always takes great care of his duties. I am pleased with the service that was provided to me. More

by cetric03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
June 30, 2025

Lovely waiting area. Great personal. Got everything fixed correctly the first time. Would go back! More

by amanda.treber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber in service
June 28, 2025

Wonderful and awesome people that take care of you and your vehicles and that helfull More

by bobbysunin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hon Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Windell Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chemiya Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Okla Ogwudile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Kyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Heintzelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Stopped by for oil change, I didn't have an appointment, they took me in and completed it quickly. More

by gary@garycaplinger.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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