Clay Cooley Volkswagen Of Richardson - Service Center

Claim to have filled up my coolant. Got a warning light. Got home and empty. Filled it up ourselves. Returned to dealer for a check. Offered some gas but no refund for coolant i paid fo Got a warning light. Got home and empty. Filled it up ourselves. Returned to dealer for a check. Offered some gas but no refund for coolant i paid for that was not in car. More

Alex explained clearly and up front of the repair needed to be done in a punctual manner. to be done in a punctual manner. More

Kari was great to work with, very helpful and easy to work with. Even on her day off she kept me up to date and worked to get me through the service as quick as possible. work with. Even on her day off she kept me up to date and worked to get me through the service as quick as possible. More

Sure! Here's a short and positive 5-star review for Kari, the Volkswagen service advisor: ⭐⭐⭐⭐⭐ **Kari is absolutely fantastic!** From the moment I a Here's a short and positive 5-star review for Kari, the Volkswagen service advisor: ⭐⭐⭐⭐⭐ **Kari is absolutely fantastic!** From the moment I arrived, she was friendly, professional, and incredibly knowledgeable. She kept me informed every step of the way and made sure my service experience was smooth and stress-free. It’s clear she genuinely cares about her customers. I’ll definitely be coming back—thank you, Kari! I considered selling my CrossSport but now because of her,, i m keeping my car. More

Manager was first rate. .. helped me solve all my challenges. They fix my recalls and my tire leak. the service was fast and my car came back very clean... .. helped me solve all my challenges. They fix my recalls and my tire leak. the service was fast and my car came back very clean... More

Awesome service and attendance to my auto needs. Good service staff and convenient days & hours. Good service staff and convenient days & hours. More

I took my Jetta in for a tire rotation and to also have the fluids checked. Cody, my adviser, informed Me that I had an egg on 1 tire, which I then took it to discount tire, and had that issue taken care o the fluids checked. Cody, my adviser, informed Me that I had an egg on 1 tire, which I then took it to discount tire, and had that issue taken care of, because they were purchased there. Because of Cody, aim driving on 4 good tires now, not 3. They washed and Vacuumed my Car too. Cody did an excellent Job, and I recommend this dealership. I always receive the best service. I've leased 1 Vehicle from this Dealership, and I purchased the Jetta I'm driving today. They are the best More

The service advisor Kari Hill was very attentive to my needs and service issues, and kept me updated throughout on the progress. needs and service issues, and kept me updated throughout on the progress. More

Alex Treber was very attentive and helpful with my situation. He found that my issue was covered under warranty so I was extremely appreciative of his efforts. He was friendly, polite, and well inform situation. He found that my issue was covered under warranty so I was extremely appreciative of his efforts. He was friendly, polite, and well informed. More

Always a good experience with Alex Treber. He will not "steer" you wrong! He is the best! He will not "steer" you wrong! He is the best! More