Clay Cooley Volkswagen Of Richardson - Service Center

Alex always takes great care of us. Got us estimates for future work so we can plan ahead. Got us estimates for future work so we can plan ahead. More

Kari Hill is my service advisor, she is always a pleasure to work with. She is the reason i keep coming back. As long as she is there Clay Cooley will be getting my business. to work with. She is the reason i keep coming back. As long as she is there Clay Cooley will be getting my business. More

Kari Hill was very helpful with my service appointment and fixing the issues with car and fixing the issues with car More

Work is always done right and on time, Kaseem is always attentive. Thank you so much attentive. Thank you so much More

Been a customer for many years. Some of the best customer service around. I will continue to come back. Some of the best customer service around. I will continue to come back. More

Alex and crew in the Service Department were Outstanding. My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good wo My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good work!! More

Our service advisor Cody was the best and so helpful through out the whole process! through out the whole process! More

The service consultant (Alex) has been awesome for years. I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance espe I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance especially the 10K visits right up to the end of my pre-paid coverage, no significant outstanding and costly issues were brought up. But after the prepaid coverage ended (after 80K), I was given a list of repairs needed totaling thousands of dollars! No bueno! Nevertheless, I bought another brand new VW (2025 Atlas Cross Sport). Between my wife and I we have bought 7 or 8 new VWs! Love my Cross Sport! Daniel in new car sales is great. Exavier in finance is awesome, too. But the finance dept is a bit hard to get a hold of, if you have questions. More

Alex Traber continues to provide me with stellar customer service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department wor service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department working on my car or returning my car back completley clean. Hopefully that will get better. More

He provided Us a great customer service and felt very welcome and in good hands. Thanks for the good attitude and attention. welcome and in good hands. Thanks for the good attitude and attention. More