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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
914 Reviews

914 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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July 25, 2025

Alex always takes great care of us. Got us estimates for future work so we can plan ahead. More

by tifnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
July 25, 2025

Kari Hill is my service advisor, she is always a pleasure to work with. She is the reason i keep coming back. As long as she is there Clay Cooley will be getting my business. More

by suzriley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
July 25, 2025

Kari Hill was very helpful with my service appointment and fixing the issues with car More

by Mohankrishna.gubbala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
July 24, 2025

Work is always done right and on time, Kaseem is always attentive. Thank you so much More

by parrayensya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaseem
July 21, 2025

Been a customer for many years. Some of the best customer service around. I will continue to come back. More

by tennwalker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaseen
July 21, 2025

Alex and crew in the Service Department were Outstanding. My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good wo More

by Emptynest-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
July 19, 2025

Our service advisor Cody was the best and so helpful through out the whole process! More

by Casey Choat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody friend
July 17, 2025

The service consultant (Alex) has been awesome for years. I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance espe More

by Ben Bagheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel (sales), Exavier (Finance), Alex (Service)
July 15, 2025

Alex Traber continues to provide me with stellar customer service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department wor More

by knightdonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Traber
July 13, 2025

He provided Us a great customer service and felt very welcome and in good hands. Thanks for the good attitude and attention. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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