Clay Cooley Volkswagen Of Richardson - Service Center

Convenient. Good communication. Quick turnaround. The customer portal is a great feature to keep me updated on the status. Good communication. Quick turnaround. The customer portal is a great feature to keep me updated on the status. More

Top notch service. Great communication and attentiveness. Kari was awesome to work with and took great care of me through the entire process. The experience definite Great communication and attentiveness. Kari was awesome to work with and took great care of me through the entire process. The experience definitely ensured I would buy my next VW at Clay Cooley in Richardson. A+ More

Kari, was very nice and sweet. Great communication from start to finish. Best customer service ever. Great communication from start to finish. Best customer service ever. More

Rachel is a fantastic service consultant and went above and beyond in communicating updates throughout the time my car was there. and beyond in communicating updates throughout the time my car was there. More

Service advisor Alexander Treber was excellent. The customer rest area is clean and comfortable look nice. The customer rest area is clean and comfortable look nice. More

Process was efficient and transparent. Night and day difference from the dealership I used in Alabama Night and day difference from the dealership I used in Alabama More

Fast service always up to date information as promised. Great service. Process was easy in and out with new automated phone number system. Great service. Process was easy in and out with new automated phone number system. More

I feel Service takes great care of my car. Always helpful and they understand how much I love my Jetta TDI. I keep the top of my engine really clean (whole car too). A while back I found th Always helpful and they understand how much I love my Jetta TDI. I keep the top of my engine really clean (whole car too). A while back I found the bottom of the engine was filthy. I told Alex it really bothers me to have a dirty engine on the bottom. I was so happy when the mechanic took the time to make the bottom of the engine as clean as the top. That is great service! More

The Clay Cooley staff was very kind and helpful. This was our first time taking our vehicle there. They are also very caring about our situation. This was our first time taking our vehicle there. They are also very caring about our situation. More

It was a great visit. Very thorough and good interaction with all the employees. Will be back Very thorough and good interaction with all the employees. Will be back More