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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,867 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,867 reviews
February 28, 2025
Kari has been very helpful and communicative as well as Brandon. Extremely easy to work with and always willing to figure out the best solution. I’ve enjoyed working with them both. Brandon. Extremely easy to work with and always willing to figure out the best solution. I’ve enjoyed working with them both. More
by madisontsmock
Verified CustomerEmployees Worked With
Kari Hill
February 27, 2025
My service advisor was promt and the billing department resolved an accidental price increase before I even recieved the invoice. Great service! resolved an accidental price increase before I even recieved the invoice. Great service! More
by zachevans
Employees Worked With
Hector Calix
February 21, 2025
I rated my experience 5 stars because the entire process was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was att was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was attentive, professional, and made the car-buying experience enjoyable. I appreciate the transparency and effort from the team at Clay Cooley VW of Richardson. More
by kdominguez
February 21, 2025
I like to support local businesses when I can. This dealership is new, modern and close to home. They were very friendly. My only complaint is the very hard sell by the finance people when I di This dealership is new, modern and close to home. They were very friendly. My only complaint is the very hard sell by the finance people when I didn't need financing (I paid cash). It shouldn't take over three hours to finish the sale. More
by donna40
Employees Worked With
TJ Shoola
February 21, 2025
In short…. Vehicle was brought into Clay Cooley dealership 1/31/25 with engine light on and left 2/18/25 with the engine light still on. The managers Aaron and B Vehicle was brought into Clay Cooley dealership 1/31/25 with engine light on and left 2/18/25 with the engine light still on. The managers Aaron and Brandon must have received the same training because both were very rude and unprofessional in the same manner verbatim (especially Brandon Hill) when attempting to speak to them. There’s a lot more that could be said, but it would be a waste of time right now Learn how to speak to your customers. The “ONLY” good experience with this dealership was the service provider Alex. More
by Trishablan9
Employees Worked With
Alex Treber, Aaron Allison, Brandon Hill
