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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,751 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,751 reviews
January 25, 2025
They responded quickly to my text inquiry and were able to service quickly at the quoted price. We discussed a future repair but the evaluation will cost $250. I wonder why this is charged, though it will to service quickly at the quoted price. We discussed a future repair but the evaluation will cost $250. I wonder why this is charged, though it will be applied to the repair. I think discussion of the problem could reveal the issue. More
by Joanp8462
Verified CustomerEmployees Worked With
Repair
January 21, 2025
I have tried other VW Dealers to service our Passat. I still keep coming back to Clay Cooley Richardson. They always do there best to accomodate my request. There service is top notch. I still keep coming back to Clay Cooley Richardson. They always do there best to accomodate my request. There service is top notch. More
by pdzarate244
Employees Worked With
Service Dept.
January 20, 2025
My car seems to come back to me more defective than when I brought it it. I've had the cabin air filter replaced and it is still suggesting that I replaced it. I just spent over $2800.00 dollars on repairs I brought it it. I've had the cabin air filter replaced and it is still suggesting that I replaced it. I just spent over $2800.00 dollars on repairs and it's been 3 days and my car is back. The only person that appears to be honest is Alex in the service department, but that's becoming a challenge. More
by knightdonnie
Employees Worked With
Alex Treber
January 20, 2025
My Advisor Kaseen Penn is always delightful to work with! He always listens to any additional issues I may have and gets things resolved for me quickly! He always listens to any additional issues I may have and gets things resolved for me quickly! More
by di_love0310
Employees Worked With
Have only dealt with the service dept.
January 20, 2025
It’s always a pleasure to come into the Richardson location to get an oil change. Customer service is always Excellent and loving the new location. Rachel was very very helpful. DJ was very helpful location to get an oil change. Customer service is always Excellent and loving the new location. Rachel was very very helpful. DJ was very helpful as well and letting me know what needed to be done. More
by Brandon Atkins
Employees Worked With
None
January 20, 2025
The new service center is amazing. Kaseen is hands down the best service advisor I have ever dealt with at any dealership. His attention to details and customer service is what keeps Kaseen is hands down the best service advisor I have ever dealt with at any dealership. His attention to details and customer service is what keeps bringing me back. More
by dawnpierret
Employees Worked With
I wish I could remember the name of the woman and the check out counter. She was very helpful kind and friendly.
