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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,911 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,911 reviews
Verified Customer
June 03, 2025
While Cody was responsive, we came to learn that all items listed as an “issue” were not an issue from getting a second opinion. The issue that was a huge problem cause my transmission grinding noise wa items listed as an “issue” were not an issue from getting a second opinion. The issue that was a huge problem cause my transmission grinding noise was a lose bolt that snapped the engine down. I wasn’t even told this was the issue, but a heavy $9k bill of other issues. We want honesty and understanding especially in the economy we are in. I understand in sales you’re job is to sell and convince people of things to up numbers, but to lie and put people in a financial burden on a number of issues that weren’t even an issue. This is all humorous that this issue with my transmission happened the afternoon I left after my oil change with VW Richardson. Not sure how this wasn’t caught since it was in a visible area. More
by Jessica
Employees Worked With
Cody Friend, KJ
June 03, 2025
Service was great and prompt. The salesman Exavier was professional and very helpful. I was pleased with the outcome and I’m enjoying my car. Thank you The salesman Exavier was professional and very helpful. I was pleased with the outcome and I’m enjoying my car. Thank you More
by cvrgurl211
Employees Worked With
Exavier
May 31, 2025
Windell was a pleasure to work with and made the process painless. I found a car, worked with Windell in the morning and drove it home the same day. painless. I found a car, worked with Windell in the morning and drove it home the same day. More
by clrkicker
Employees Worked With
May 28, 2025
Great experience all round! Most of the 5-star is attributed to how great the service rep, Kari Hill was. From the minute I got there until I left she was very friendly, profess Most of the 5-star is attributed to how great the service rep, Kari Hill was. From the minute I got there until I left she was very friendly, professional, and helpful. I've been to many VW dealerships before and have never received such great service! More
by Jackbeaumont000
May 28, 2025
Everyone was amazing. When we drove up we were immediately greeted by our sales person. Went inside and were also greeted by Nicholas Tucci and Abraham Herrera. Process wa When we drove up we were immediately greeted by our sales person. Went inside and were also greeted by Nicholas Tucci and Abraham Herrera. Process was straightforward. This is my 3rd purchase from Clay Cooley VW of Richardson. More
by tholstro
