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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,867 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,867 reviews
February 19, 2025
There seems to be an issue with just providing great customer care. It always feels like they are trying to get one over on the customer. Dillion, that sold me my car seems to be ethical, but it's proba customer care. It always feels like they are trying to get one over on the customer. Dillion, that sold me my car seems to be ethical, but it's probably because he is new. Alex in the service department is great to work with. They still haven't given me the check they owe me. More
by knightdonnie
Verified CustomerEmployees Worked With
Alex Treber is a stellar asset to the Clay Cooley service department. The new salesman Dillion is great.
February 18, 2025
DJ is the MVP GOAT! ! Always goes above and beyond to ensure issues are addressed to completion. I have peace of mind knowing my car is in excellent care...thank you!! ! Always goes above and beyond to ensure issues are addressed to completion. I have peace of mind knowing my car is in excellent care...thank you!! More
by judy.adthiambo
Employees Worked With
DJ Ahmed
February 17, 2025
The dealership told me I needed an oil change when I still had 2,000 more miles. Also, told me I need a coolant flush, even though I just had one less than 2 Yara ago. Essentially just tried to upsell m still had 2,000 more miles. Also, told me I need a coolant flush, even though I just had one less than 2 Yara ago. Essentially just tried to upsell me on everything. (I recognize this is not surprising since they are a dealership.) Dishonest and not trustworthy is how I would brand this dealership. More
by mjaye02
Employees Worked With
Don’t remember
February 14, 2025
DJ was great. He kept me informed of my cars progress. Car was out on time. He went an extra mile by bringing me a loaner car so I could go to physical therapy wh He kept me informed of my cars progress. Car was out on time. He went an extra mile by bringing me a loaner car so I could go to physical therapy while car was in shop. More
by BALERTOM61
Employees Worked With
DJ Ahmed
February 14, 2025
DJ is always helpful and professional. Appreciate the service and responsivity. My husband Mike always takes in the car and he can't say enough good things. Gives me peace of mind. Thank y Appreciate the service and responsivity. My husband Mike always takes in the car and he can't say enough good things. Gives me peace of mind. Thank you. More
by mkennaugh76
Employees Worked With
DJ = Service
