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291 Reviews of Clay Cooley Nissan - Service Center
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June 13, 2024
My service advisor and the young lady that take payments Are the best . But everybody else horrible , once your service advisor is gone for the day you basically cannot get any help . Are the best . But everybody else horrible , once your service advisor is gone for the day you basically cannot get any help . More
by ALUCREZIA
Verified Customer
June 12, 2024
Very dissatisfied! ! My issue has still not been resolved. My brand new Nissan Maxima has been in service for almost a whole month! I am not a mechanic but there is som ! My issue has still not been resolved. My brand new Nissan Maxima has been in service for almost a whole month! I am not a mechanic but there is something going on that will only get worse if I take the car and continue driving it.. I have been back and forward called several times and was told a Manager would call me back. No calls have been received. I am very upset with you all at this point!! could you direct me in the direction of the District Manager or Corporate. I would even be happy to speak with Mr Clay Cooley himself! More
by LOWRIDER66EP
Employees Worked With
Na
June 09, 2024
Frederick was super friendly, and I received the service I went in for and didn't get bothered for any extras. I have never had anything less than an excellent service experience at this dealership. I went in for and didn't get bothered for any extras. I have never had anything less than an excellent service experience at this dealership. More
by ANNELBREWER5
Employees Worked With
Frederick
June 08, 2024
I was lied to about cost for services and my husband had to come intervene. I did not appreciate this at all and moving forward will seek outside sources for care & maintenance of my vehicle. Went in at 8am to come intervene. I did not appreciate this at all and moving forward will seek outside sources for care & maintenance of my vehicle. Went in at 8am and didn't get this resolved and my car until after 3pm. Longest and worse dealership service experience I've ever had. More
by SM
Employees Worked With
Frederick
June 08, 2024
Love Nissan customer service, the people are always friendly and very helpful and nice and very initiative of their customers friendly and very helpful and nice and very initiative of their customers More
by PRETTYGIRL.KJ83
June 07, 2024
Previously came in for an oil change in November/December and discovered Brake cap has been off. May was when I found out. and discovered Brake cap has been off. May was when I found out. More
by R.TURNER2026
June 07, 2024
I am very happy with the customer service I have received, very attentive to Me on my car concerns. Thanks service team received, very attentive to Me on my car concerns. Thanks service team More
by ELIAS.MORENO2009
Employees Worked With
Thanks Mark for your service very courteous and attentive with me
June 06, 2024
I purchased my vehicle from your dealership. I have had nothing but issues since the purchase. I’ve brought it back twice so your mechanic can fix it. However, it still isn’t fixed. I will never I have had nothing but issues since the purchase. I’ve brought it back twice so your mechanic can fix it. However, it still isn’t fixed. I will never buy another vehicle from your company. More
by NUPED98
Employees Worked With
I don’t remember their name.
