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Clay Cooley Nissan - Service Center

Dallas, TX

4.2
291 Reviews
Call Service Center (855) 745-4401

291 Reviews of Clay Cooley Nissan - Service Center

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June 18, 2024

This week was awesome Time limit Mr Fredrick check me took care of my car I was Satisfied with the service More

by HYNSONVIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Clay Cooley Nissan responded

Hello Hynsonviola, thank you so much for the positive review about Mr. Fredrick! Your wonderful feedback and rating mean a lot to us! If you have any further questions, please don't hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 18, 2024

Fredrick and Michelle made my experience top notch. They ensured I had everything that I needed and gave me the best customer experience. More

by J. Banks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Duncan and Michelle
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Jun 19, 2024 -

Clay Cooley Nissan responded

Hello J. Banks, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Your satisfaction is our top priority! Thank you for sharing your positive experience with Fredrick & Michelle! We're looking forward to your next visit with us! If you're ever in need of more help, please let us know! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 17, 2024

Great experience, Everyone was so friendly and helpful and most of all the visit was quick and easy. More

by FRANK.FLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Clay Cooley Nissan responded

Hello Frank.flores, thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 17, 2024

Lack of Communication. Need to build customer care. Came for oil Change. Other things needed to be completed. I learned this via text message. So I call since I was sitti More

by JONNISMURRAY9205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I want to say Eli, but that could be wrong because I checked out
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Jun 18, 2024 -

Clay Cooley Nissan responded

Hello Jonnismurray9205, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

June 17, 2024

Nice and friendly technician. Fast and friendly service. Courteous and friendly without a long wait More

by SHEILABROTHERS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departent
Report | Print
Jun 18, 2024 -

Clay Cooley Nissan responded

Hello Sheilabrothers1965, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. We're looking forward to your next visit with us! If you're ever in need of more help, please let us know! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 16, 2024

Leo was great. He explained the needed repairs and made the experience less stressful for me. More

by SWASH3200
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Aguilar
Report | Print
Jun 19, 2024 -

Clay Cooley Nissan responded

Hello Swash3200, we're happy to hear you had such a positive experience with Leo! Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2024

Very helpful thru the process I will recommend the dealership to all family and friends More

by SKYCOMPAJALLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj service
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Jun 15, 2024 -

Clay Cooley Nissan responded

Hello Skycompajallow, thank you for your praise and kind comments about our team! We are so happy to read such a great review about Clay Cooley Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2024

Mark is the in terms of customer service and making sure everyone happy! Abso’s the best More

by DADEGOKE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 15, 2024 -

Clay Cooley Nissan responded

Hello Dadegoke08, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2024

I was please with the service they took care of that needed at one time. More

by CWOMACKLW95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Clay Cooley Nissan responded

Hello Cwomacklw95, We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan! We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2024

It's good to go get a car and I love it there work for you More

by DELDREANRICHARDSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good people
Report | Print
Jun 14, 2024 -

Clay Cooley Nissan responded

Hello Deldreanrichardson3, thank you so much for your high 5-star rating! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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