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Clay Cooley Nissan - Service Center

Dallas, TX

4.2
291 Reviews
Call Service Center (855) 745-4401

291 Reviews of Clay Cooley Nissan - Service Center

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December 16, 2024

I took my car in for service yesterday and the part had to be ordered. Part came in today and service was done quickly without a long wait. Service person polite and gave informative guidance More

by celestinerogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

Service person was very polite and explained everything in detail that I needed to know on the service requested from me More

by celestinerogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

I knew my vehicle would be removed without my authorization to C S Lee Tire &Auto Goodyear More

by Ms.house
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shane Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2024

Mr. Leo had very good customer service, he give me the break down on what I needed to get my repairs done and was very professional. Great service thanks to you Mr. Leo . Job Well Done!! More

by deborahyfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Aguilar
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Dec 16, 2024 -

Clay Cooley Nissan responded

Hello Deborahyfranklin, Thank you for your kind words about Mr. Leo's service! We are thrilled to hear that he provided you with a thorough breakdown of your repair needs and demonstrated professionalism throughout the process. Our team strives to deliver excellent customer service, and it’s always rewarding to know when we succeed. We appreciate your feedback and will make sure to share your compliments with Mr. Leo. Thank you for choosing us! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 14, 2024

Outstanding Service at Clay Cooley Nissan I had an amazing experience at Clay Cooley Nissan. The staff was professional, friendly, and attentive, making the entire process smooth and stress-free. They More

by aevelyn617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Clay Cooley Nissan responded

Hello Aevelyn617, Outstanding Service at Clay Cooley NissanI had an amazing experience at Clay Cooley Nissan. The staff was professional, friendly, and attentive, making the entire process smooth and stress-free. They went above and beyond to ensure I was satisfied and confident in my decisions. Highly recommend this dealership for exceptional service! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 13, 2024

Did a great job with my car, and it’s always clean when I go. More

by christiancuevas65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Clay Cooley Nissan responded

Hello Christiancuevas65, Thank you for your kind words! We're thrilled to hear that you are satisfied with the service we provided for your car and that it’s always clean when you pick it up. Our team takes pride in delivering quality results and ensuring our customers leave happy. We look forward to serving you again in the future! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 10, 2024

It was great service, and everyone was friendly. I knew that my Nissan was in great hands. More

by lady26enyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Clay Cooley Nissan responded

Hello Lady26enyce, Thank you for your positive feedback! We're thrilled to hear that you received great service and found our team to be friendly. It's our priority to ensure that your Nissan is in excellent hands. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-200

December 09, 2024

It was a great experience as always and I would only recommend snacks being provided for customers. Donuts, Cookies etcetera. More

by Lexington Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us, as always. We appreciate your suggestion of providing snacks like donuts and cookies for our customers. Your input is valuable, and we will certainly consider it as we strive to enhance our offerings. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

December 09, 2024

The dealership was and always has been a great experience for me. I'm looking forward to my next visit. Thanks More

by Lexington Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your kind words! We’re thrilled to hear that your experiences at our dealership have always been great. Your satisfaction is our top priority, and we look forward to welcoming you back for your next visit. If there’s anything specific you’d like to discuss or any services you need, feel free to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

December 07, 2024

James Scales was outstanding finding the problem with the electronics on my electric car LEAF. Brilliant guy. More

by bryankendallm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Clay Cooley Nissan responded

Hello Bryankendallm, Thank you for your kind words about James Scales! We’re thrilled to hear that he was outstanding in diagnosing the electronics issue with your LEAF. Our team takes pride in providing brilliant service, and it’s great to know that James made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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