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Clay Cooley Nissan - Service Center

Dallas, TX

4.2
321 Reviews
Call Service Center (855) 745-4401

321 Reviews of Clay Cooley Nissan - Service Center

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January 30, 2025

Made an appointment and was able to get in the next day. Elias Torres was a great service advisor and was able to get my appointment in and me out on time. More

by PBAKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Torres
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January 29, 2025

I have been using this dealership for over 25 yrs I have never once had a bad experience from any of the staff from the service advisers all the way thru to the wonderful man who vacuums and washers my car More

by blinkylil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, Aguilar
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January 27, 2025

Good quality service, attentive. The representative insured my questions were answered and my needs were met. More

by p.williams0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Clay Cooley Nissan responded

Hello P.williams0322, Thank you for your positive feedback! We’re thrilled to hear that you experienced good quality service and that our representative was attentive to your needs. Ensuring all your questions are answered is a top priority for us. Your satisfaction is important, and we appreciate your recognition of our efforts to meet your needs. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 27, 2025

Care of attendant Quick service Information consistent Check out was simple and accurate Would recommend definitely More

by sclindaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Clay Cooley Nissan responded

Hello Sclindaniel, Thank you for your positive feedback! We're thrilled to hear that you experienced quick service and found our information consistent. It's great to know that the checkout process was simple and accurate for you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 27, 2025

Great experience from the service team! Everyone was helpful and professional during my visit! Above and beyond! More

by Nina1804thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Clay Cooley Nissan responded

Hello Nina1804thomas, Thank you for your positive feedback! We're thrilled to hear that you experienced quick service and found our information consistent. It's great to know that the checkout process was simple and accurate for you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 25, 2025

Courtney was very sweet and helpful. I will go back and request her to be my service tech More

by Qutehutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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January 25, 2025

On the road again and Nissan in Cooley Texas service advisor Cean, provided great service. Thanks Monique L. More

by Mdlachappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C'ean
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January 25, 2025

Clay Cooley is a great place for starters. I’m a repeat client however, with each time I’ve had great customer service. I got a new vehicle this go around and just love the servicing included. More

by VERONIQUEC2408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Jan 27, 2025 -

Clay Cooley Nissan responded

Hello Veroniquec2408, Thank you for your kind words and for being a repeat client! We’re thrilled to hear that you love your new vehicle and appreciate the quick service, even on a busy Saturday morning. It’s great to know that our team went the extra mile by washing and vacuuming your vehicle. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 24, 2025

It’s always a good experience at Clay Cooley Nissan in Dallas! Quick, easy and friendly staff! More

by nikkibyrnes92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 24, 2025

Very professional and efficient, got me in and out with ease, I would definitely be back to have my vehicle serviced here… More

by camden.kaedyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perez
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Jan 26, 2025 -

Clay Cooley Nissan responded

Hello Camden.kaedyn, Thank you for your kind words! We’re thrilled to hear that you found our service to be professional and efficient. Our team strives to make every visit seamless, ensuring you get in and out with ease. We appreciate your trust in us and look forward to welcoming you back for your next vehicle service. Your satisfaction is our priority! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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