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Clay Cooley Nissan - Service Center

Dallas, TX

4.1
261 Reviews
Call Service Center (855) 745-4401

261 Reviews of Clay Cooley Nissan - Service Center

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November 20, 2024

Great service and excellent quality. My service advisor kept me informed about my car and was timely. More

by Sisterwit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2024

Michael was the perfect definition of customer service. He kept me informed about the service of my vehicle throughout the process. He listened to my concerns and answered all questions. I have been coming More

by DIANNA.WHITE2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Report | Print
Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Dianna.white2015, Thank you for sharing your experience! It sounds like Michael truly excelled in providing exceptional customer service. Keeping customers informed is such an important aspect of ensuring a positive experience, especially when it comes to vehicle service. It’s great to hear that he made the process seamless and transparent for you. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai has amazing customer service and was I was in and out. Very helpful! 10/10 More

by Deneshala123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Deneshala123, Thank you so much for your wonderful feedback! We're thrilled to hear that Kai provided you with amazing customer service and made your experience quick and helpful. Your satisfaction is our top priority, and we appreciate the 10/10 rating! We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

I always get good service at Clay Cooley everyone is very friendly they do good work thank u More

by bobcat2540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Bobcat2540, Thank you for sharing your experience! It's fantastic to hear that you've consistently received friendly service at Clay Cooley and that their work meets your expectations. Customer satisfaction is so important, and it sounds like they truly prioritize it. Your appreciation will surely encourage the team to keep up the great work! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Nissan gives very good service and they take care of your car very well. Thank You More

by Nita
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Nita, Thank you for your positive feedback! We're thrilled to hear that you find our service to be very good and that we take care of your car well. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance or have questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Great customer service from my service rep. I truly appreciate how thorough C’ean Johnson was concerning the maintenance of my car. More

by quartermanely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Quartermanely, Thank you for your kind words about our customer service! We’re thrilled to hear that C’ean Johnson provided thorough assistance with your car maintenance. Our team strives to ensure a positive experience for all our customers, and it’s wonderful to know that we met your expectations. Your appreciation motivates us to continue delivering exceptional service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

Courtney, the service representative, was very professional and friendly! She is an excellent example of customer service! More

by kathleen.hartless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Nov 15, 2024 -

kathleen.hartless responded

I appreciated Courtney Archer and John (the driver) very much!

November 15, 2024

Clay Cooley service dept. -KJ got me in and out and back on my way!! More

by Pntnahlf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
Report | Print
Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Pntnahlf, Thank you for your positive feedback! We're thrilled to hear that KJ in our service department was able to get you in and out quickly, allowing you to get back on your way. Our team strives to provide efficient and effective service, and it's wonderful to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

I was very pleased at the level of service and professionalism by the intake associate and the ability of a technician to diagnose what was wrong with my vehicle. I did not have to wait too long, More

by Erw150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
Report | Print
Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Erw150, Thank you for your positive feedback! We are thrilled to hear that you were pleased with the level of service and professionalism from our intake associate, as well as the technician's ability to diagnose the issue with your vehicle. It’s great to know that we kept you updated on the progress and minimized your wait time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

I had a wonderful experience at Clay Cooley Nissan. From setting up my appointment to a short waiting period. Everyone was pleasant and very helpful. More

by sacarasatchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Report | Print
Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Sacarasatchell, Thank you for your kind words about your experience at Clay Cooley Nissan. We're thrilled to hear that you found our team pleasant and helpful, and that your appointment was set up smoothly with a short waiting time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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