Clay Cooley Nissan of Richardson

Work good, speed of service was poor. I had a noon appointment to change the oil and filter checked the car in around 11:55 am. Got the car back around 1:50 pm. I had a noon appointment to change the oil and filter checked the car in around 11:55 am. Got the car back around 1:50 pm. More

Great service. Great staff. Clean facility with complementary coffee. If you make an early appointment, you don’t have to wait too long. Great staff. Clean facility with complementary coffee. If you make an early appointment, you don’t have to wait too long. More

Es muy bueno tienen el récord de tu auto y no hay inconvenientes al momento de planear tu siguiente visita inconvenientes al momento de planear tu siguiente visita More

I’ve been taking all of my Nissan’s that I’ve owned (3) over quite a few years and have always been pleased. Their service has always been excellent. I’ve dealt with Bob in Service for a good number of ye over quite a few years and have always been pleased. Their service has always been excellent. I’ve dealt with Bob in Service for a good number of years now and he always takes good care of me. More

Awesome service and didn't hesitate to look at an issue and help me out. and help me out. More

Took my car in for a "recall diagnostic" service. Got there around noon on Saturday and was asked to come back on Monday. My service person was good as far as communicating back and forth about quest Got there around noon on Saturday and was asked to come back on Monday. My service person was good as far as communicating back and forth about questions I had. But was not very knowledgeable or maybe was told not to speak about WHAT actually was tested or how it was tested. They gave me around 6-8 recommendations for services that they recommend, mind you I picked up this Rogue 2023 SL in July. Haven't even had it for 5 whole months and they are telling me I need to replace THIS and service THAT. My question then becomes How/Why aren't these pre-owned cars serviced and/or kept in good condition that when sold I've already had to take it in about 4-5 different times.. The gentleman that sold me the car was great! But the service and the condition the vehicle was in was sub par to say the least. I have so many questions and they have no answers for me. Apparently it's MY FAULT the vehicle has so many faults even though I have only owned it since July, which is downright crazy. Wish they would have at least made an effort to reassure me that the recall found no faults or issues going on. They just gave me a print out of the "services" they suggested need to be done for the vehicle. But honestly, I am considering going to a different dealer altogether at this point. I. G. More

Shauna is superb! She is professional, knowledgeable and easy to work with. They waiting room is also nice with plenty of snacks and areas to relax or do work while yo She is professional, knowledgeable and easy to work with. They waiting room is also nice with plenty of snacks and areas to relax or do work while you wait. More

Labor prices are a bit high but that is the economy these days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehi days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehicle to Courtesy Nissan for years and will continue to for the life of my vehicle. More

Everything went well. I was able to drop my car off first thing in the morning and picked it up after work. I was able to drop my car off first thing in the morning and picked it up after work. More

Good dealership, very good service, you can make an appointment or walks in. Overall is really good appointment or walks in. Overall is really good More