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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

December 24, 2025

Good service. Only problem, I was told 1.5-2 hours and ended up taking 5 hours. More

by alexanderwepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience. We’re glad to hear the service itself was good, and we apologize for the extended wait time. We appreciate your patience and your feedback, as it helps us improve our scheduling and communication.

December 24, 2025

It was great experience that I totally enjoyed. Thank you a worth while experience and for that keep it up. More

by rogersrochelle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!

December 24, 2025

Sott Rupeet is best service tech. With him I know I will be treated right More

by dqueen5995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your great feedback! Scott is a valued member of our team, and we’re glad to hear he took such good care of you. We truly appreciate your trust and look forward to assisting you again in the future.

December 22, 2025

Good and fast service and excellent communication, concerning the repair of my vehicle overall needs. More

by jc.pv5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
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Dec 23, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind feedback! We’re glad to hear you received good, fast service and clear communication regarding your vehicle’s repair needs. We truly appreciate your trust and look forward to assisting you again in the future

December 19, 2025

Shauna had been phenomenal and extremely helpful/supportive through my entire experience. All of my previously owned vehicles were Chevrolet and I recently purchased a Nissan vehicle and imm More

by QS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience. We truly appreciate your honesty and are sorry to hear about the initial concerns with your vehicle. That said, we’re grateful that Shauna was able to step in and provide the level of care, support, and follow-through that every customer deserves. We’re very proud to have her on our team, and your kind words will absolutely be shared with her. Thank you again for giving us the opportunity to assist you, and we hope to continue earning your trust in the future.

December 19, 2025

Scott has always been great to work with, explains issues thoroughly, and advises when something is necessary or if it can wait to be worked on. More

by cooleyam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the kind feedback! We’re glad to hear that Scott has consistently been great to work with and takes the time to thoroughly explain any issues while providing honest guidance on what needs immediate attention versus what can wait. We truly appreciate your trust and look forward to assisting you again in the future.

December 18, 2025

All was good and Scoot was great professional and thorough. He was the best. Give him a raise. More

by oscarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback! We’re happy to hear everything went well and that Scott provided professional, thorough service. We truly appreciate the kind words he’ll be glad to hear them! Thank you for choosing us, and we look forward to assisting you again.

December 18, 2025

The salesperson and sales manager were actually pretty nice. There are some post-sale things that were somewhat lacking (not getting a full tank of gas with the vehicle purchase and the car being dusty an More

by slbuckley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle, Bobby (sales manager)
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Dec 18, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback with us. We’re glad to hear that you found the salesperson and sales manager to be pleasant to work with. We do apologize for the post-sale details that fell short of expectations, including the fuel level and vehicle cleanliness. Your comments are appreciated and will be shared with our team so we can improve and ensure a better experience moving forward. We value your business and hope to have the opportunity to serve you again.

December 17, 2025

I have never had a negative experience in the 5 plus years I have been a customer. More

by gregbcogdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your loyalty and kind words! We truly appreciate you being a customer for over 5 years, and we’re grateful to know you’ve consistently had positive experiences with us. We look forward to continuing to serve you for many years to come!

December 17, 2025

Made the car buying process easy! The staff was knowledgeable and answered all of our questions and found the car that met all of our needs/preferences. More

by megansoto23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your great review! We’re so glad to hear that our team made the car-buying process easy and took the time to answer all of your questions while finding a vehicle that fit your needs and preferences. We truly appreciate your business and hope to see you again in the future!

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