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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

August 12, 2025

Michael was very helpful throughout the entire process. He made sure the whole process went smoothly by constantly keeping me in the loop. Great experience. More

by jonathang335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for sharing your experience! We’re happy to know everything went smoothly and that you felt taken care of throughout the process. We truly appreciate you choosing us, and if there’s ever anything you need, please don’t hesitate to reach out at 972-792-5657. We look forward to welcoming you back!

August 12, 2025

Bob S is the bomb. He knows more about Nissans than everyone else at that dealership combined! He’s smart, professional, & just gets xxxx done! More

by ANUT.KEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your review! We’re thrilled to hear that your experience went so smoothly. We truly appreciate you choosing us, and if you ever need anything, please don’t hesitate to reach out to us at 972-792-5657. We look forward to welcoming you back for your future automotive needs.

August 12, 2025

My service was done immediately . My time I requested worked with my schedule. Excellent service More

by Holley_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Aug 12, 2025 -

Clay Cooley Nissan of Richardson responded

Holley, we’re happy to hear we could get your service done right away and work around your schedule. Thank you for your kind words and for choosing Courtesy Nissan!

August 09, 2025

It was great with Scott. He did all which I required. I'm completely satisfied. More

by farhanykhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Clay Cooley Nissan of Richardson responded

Hi! We’re so glad to hear Scott took great care of you and met all your needs! Your satisfaction means a lot to us, and we’ll be sure to share your feedback with him.

August 08, 2025

They are always courtesy, helpful and pleasant. And I can always ask them questions about my car,and they don't mind telling me. More

by nedras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind words! We’re so glad to hear our team has been courteous, helpful, and pleasant during your visits. It’s great to know you feel comfortable asking questions and getting the answers you need. We appreciate your trust and look forward to continuing to serve you!

August 07, 2025

People sitting near finance is very rude was not helping for any question on dealer warranty. I asked to cancel dealer warranty in October 2024 but it got cancelled in August 2025. More

by muruganinfotech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Clay Cooley Nissan of Richardson responded

We’re sorry to hear about your experience and the frustration it caused. That’s certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. We understand your concern regarding the warranty cancellation timing and would like to take a closer look to ensure everything is handled properly. Please feel free to call me directly at 972-792-5657 or 469-655-6745 so we can review the details and work toward a resolution. Your satisfaction is important to us, and I’d like the opportunity to personally make this right. — Angela, Owner Loyalty Manager

August 06, 2025

Love Courtry Nissan service. Make appointments online easy. Great service and take care of my car maintenance very good More

by yyyue5022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!

August 06, 2025

It was a bumpy experience at first. I was as charged for something I shouldn’t have been charged for. Reggie Sales Manager, who was my salesman year ago, made things right, along with More

by kathleen.pearson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your honest feedback. We’re sorry to hear that things got off to a rocky start, but we’re glad Reggie and Darrius were able to make things right for you. Your satisfaction means a lot to us, and we appreciate you giving us the opportunity to turn the experience around. If there’s ever anything else you need, we’re here to help!

August 05, 2025

Shauna is fantastic and doesn't try to "upsell" additional services. Great Customer Service rep. More

by cjlrowe544
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re so glad to hear that Shauna provided you with honest, no-pressure service. She’s a true asset to our team, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again!

August 05, 2025

Shauna ROCKS! ! She's all over the place taking care of business. She addresses my situation head on and keeps me informed on the progress of my vehicle. I'll alway More

by erik369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for the awesome review! We’re thrilled to hear how much you appreciate Shauna, she truly does go above and beyond for our customers. We’ll make sure she sees your kind words! We’re lucky to have her on our team, and we’re grateful for your continued trust and support. We look forward to seeing you again!

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