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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,181 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,181 reviews

January 19, 2026

Did "NOT" Wash Vehicle! Took over 2 hours to get oil changed, and still no car wash! More

by shanacollins62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating that must have been. We appreciate your feedback and will share it with our service team for review. Please call me if there is anything else I can do at 972-792-5657

January 17, 2026

I don’t have any problem I just do services there never had any other see if there More

by adribona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear that you’ve consistently had a good experience and have had no issues during your service visits. We appreciate your continued trust in our service department.

January 17, 2026

The oil change on that day was done in a timely manner; the service team provided excellent communication. More

by faquino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear the oil change was completed in a timely manner and that our service team communicated clearly throughout your visit. We appreciate you choosing us for your service needs.

January 17, 2026

Helpful and knowledgeable. And they managed to get my car payments down from the original price. More

by rblashka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Adams
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Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear our team was helpful and knowledgeable, and that we were able to help find payment options that worked better for you. We appreciate you choosing us.

January 16, 2026

Customer service was excellent and I thank Robert for all that he do for his customer. More

by alem_gesesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind words. We’re glad to hear you had an excellent customer service experience and appreciate you recognizing Robert for the care and support he provides to our customers.

January 16, 2026

Shauna Harris, my service advisor, is absolutely the best! She was able to find time for my vehicle to be fixed, explained the charges, and didn't try to upsell any service that wasn't required. Becau More

by cjlrowe544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience. We’re glad to hear that Shauna provided such thoughtful, transparent, and professional service. It’s great to know she took the time to explain the charges, respected your budget, and helped prioritize what was most important for your vehicle. We truly appreciate your trust and look forward to welcoming you back for your future service needs.

January 16, 2026

Great service department, check-in was easy and quick. The waiting area is very nice with plenty of seating. There are outlets for charging devices and free wifi. The video walkthrough was awesome. More

by Charles M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear that check-in was quick and easy and that you enjoyed the waiting area, amenities, and video walkthrough. We appreciate you choosing our service department and look forward to serving you again.

January 15, 2026

I had the pleasure to have AK as my advisor. My experience was personalized along with not trying to scare me into service I don’t need. More

by travelingrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh Inyang
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Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience. We’re glad to hear that AK provided personalized service and took the time to clearly explain recommendations without pressure. We appreciate your trust and look forward to assisting you again in the future.

January 15, 2026

Robert was helpful. Clay Cooley Richardson has better prices than my home dealer in Tyler. More

by tpaul3.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear Robert was helpful and that you found our pricing competitive. We appreciate you choosing Clay Cooley Nissan of Richardson and look forward to assisting you again.

January 15, 2026

My experience was amazing here at Clay Cooley Richardson. ask helped answer all the questions I had! More

by Jaylon.scott2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akonimoah
Report | Print
Jan 20, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind feedback. We’re glad to hear you had an amazing experience and that our team was able to answer all of your questions. We appreciate you choosing Clay Cooley Richardson and look forward to seeing you again.

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