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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

September 16, 2025

Shauna was great. Kept me informed and checked every box. Great job guys for everything! More

by mspaschall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 15, 2025

Had to wait 20 mins even with an appointment. Should have informed other agents if one is busy. More

by nitesh_hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Rupert
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback. I apologize for the wait during your recent visit, we understand your time is valuable, and we should have communicated better while you were waiting. I’ll make sure to share this with our team so we can improve scheduling and communication moving forward. We appreciate your patience and the opportunity to serve you.

September 15, 2025

Service advisors take care of me above and beyond with patience, even though I have a lot of questions, and my car turned back to awesome after the service. More

by koobonrul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krista
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Sep 16, 2025 -

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2025

He did and amazing job helping me find my dream car I would recommend him 1000 times More

by triciagreedyy24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odis Booty, Alejandra Fierro
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Sep 16, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope you have a great day!

September 13, 2025

A friendly place to buy a car. I recommend the dealership, it was an easy process. More

by alexdavidjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that your car-buying experience with us was friendly and easy. Recommendations like yours mean the world to us, and we truly appreciate you sharing it. Enjoy your new vehicle, and we look forward to welcoming you back anytime!

September 12, 2025

Cason Cooley, is an amazing young man. Very cordial, knowledgeable and professional. Cason went above and beyond. To say thank isn't worthy of the experience we received. I'm sorry I didn' More

by lorriej5791
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cason Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Cason went above and beyond to provide you with such excellent service. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 11, 2025

It’s good copretiv persons. Great job no complaints good experience maybe more better servicing More

by alhafeez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Clay Cooley Nissan of Richardson responded

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan Richardson!

September 09, 2025

Customer service is very poor. Few of the sales reps I dealt with were ok. I go there because it’s convenient- close to my office. More

by lamborginc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience with our customer service, that’s not the level of care we strive to provide. While I’m glad our location is convenient for you, I’d like the opportunity to make things right and ensure your future visits are much better. Please feel free to reach out to me directly at 972-792-5657, I'd love to turn this experience around for you!

September 08, 2025

Courtesy Nissan completed my oil change quicker than I expected. The customer service at this dealership is great! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Clay Cooley Nissan of Richardson responded

Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2025

AMAZING! !! Everyone was friendly, Professional, and Shauna my service writer was incredible!!! I will ONLY take my vehicle to this dealership! More

by Alison B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. We hope you have a great day!

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