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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

October 10, 2025

Owed car for 2 weeks and now it’s in the mechanic for an unknown specified amount of time over and issue they assured me was not a problem. Also have a second issue with the dealership no paying my trade in More

by cnyn00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Suvodip Sarkar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

We’re very sorry to hear about your experience and truly understand your frustration regarding both your vehicle concern and the trade-in payoff delay. This is not the level of service we strive to provide, and we want to ensure this is addressed right away. Our management team is already reviewing your situation to assist with the payoff and the repair status. Please contact me directly at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com so I can personally make sure everything is handled promptly and to your satisfaction.

October 08, 2025

This is our 4th car from Sarkar and we’re never disappointed with his service. More

by JENLYNNSTEP114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your continued loyalty and trust! We’re thrilled to hear that Sarkar has provided excellent service time and time again. We truly appreciate your support and look forward to helping with your next vehicle at Clay Cooley Nissan of Richardson!

October 07, 2025

Terrible experience, unorganized, mileage incorrect,never able to reach anyone. Credit Union had the same problem. More

by janice.haar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jolby Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

We’re very sorry to hear about your experience and truly regret the frustration this situation has caused. This is not the level of organization or communication we strive to deliver, and we’d like the opportunity to make things right. Please contact me directly at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com so I can personally review your situation and help get this resolved as quickly as possible.

October 06, 2025

My appointment took longer than I expected (I stayed on site while the work was done) but I was happy with the result. More

by JOANSLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple people, not sure if names
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback! We appreciate your patience during your visit and are glad to hear you’re happy with the results. We’ll continue working to make each visit as efficient and pleasant as possible. We look forward to seeing you again at Clay Cooley Nissan of Richardson!

October 06, 2025

Everyone was nice and the service was done quickly and I received a thorough inspection More

by jasmonae_rountree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear our team provided quick service and a thorough inspection while making your visit a pleasant one. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!

October 04, 2025

Scott as very professional when it camera to what I needed in my Nissan rouge. He did an outstanding job More

by jaibo1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind words! We’re thrilled to hear that Scott provided professional and outstanding service while assisting with your Nissan Rogue. We’ll be sure to share your feedback with him and our team. We appreciate your trust in Clay Cooley Nissan of Richardson!

October 03, 2025

Great experience! My service advisor was very helpful and knowledgeable with answering my questions and understanding what I needed. More

by LMABARY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re delighted to hear your service advisor was helpful, knowledgeable, and attentive to your needs. We truly appreciate your feedback and look forward to serving you again at Clay Cooley Nissan of Richardson!

October 02, 2025

Bob Schille was able to replace our front bumper in two trips to the dealership. Had I taken it to a body shop I would have probably needed a rental car and left mine for several days. Bob got me passed al More

by eastercr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the wonderful feedback! We’re so glad to hear that Bob took great care of you and made the process quick and convenient. It’s great to know your Pathfinder looks as good as new and that you’ve consistently had positive experiences with him. We’ll be sure to share your kind words with Bob and our team.

October 01, 2025

Very professional and understanding. Was a peaceful process. Felt no stress to purchase and they thoroughly went through my choices. More

by maframsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your kind words! We’re thrilled to hear that our team made your experience professional, stress-free, and transparent. We truly appreciate your trust and are glad we could make the process peaceful and enjoyable.

October 01, 2025

Overall great service and quick, also the service advisor Robert was great. Thank you very much! More

by borisg121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear your service was quick and that Robert provided excellent care throughout your visit. We truly appreciate your kind words and look forward to serving you again at Clay Cooley Nissan of Richardson!

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