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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

October 14, 2025

Chris Kye was great. Really listened to my needs and sold me a car that I wasn’t even there to see. The finance dept was pushy and took longer than expected and also made More

by NURSESMITH75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your detailed feedback. We’re so glad to hear that Chris provided such excellent care and went above and beyond to make your experience special. However, we’re truly sorry to learn that your experience in the finance office didn’t meet our standards for customer service. That’s not the experience we want any guest to have, and your comments have been shared with our management team for review and coaching. We’d appreciate the chance to speak with you directly to ensure your concerns are fully addressed. Please contact me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com at your convenience.

October 14, 2025

Darris was excellent patient and knowledgeable made me feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there wh More

by JCALDWELL214469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for sharing this! We’re thrilled to hear that Darris made the process feel like a genuine experience, not a sales pitch, and took the time to answer everything patiently. We’ll be sure to recognize him for the great care. We appreciate your trust and can’t wait to welcome you back when you’re ready for your next vehicle!

October 14, 2025

I still haven't gotten my 2nd key and wash before handing over was really sloppy. A cash buy took too long. More

by canister
Recommend Dealer
No
Employees Worked With
Jonathan Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how important it is to have everything handled promptly and smoothly, especially with a cash purchase. Please contact me directly at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com so I can personally assist and make sure this is resolved for you as quickly as possible.

October 13, 2025

I have been several times to this dealer and the service is always the best. More

by perez_mando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that each of your visits has been a great experience. Our team truly appreciates your support and looks forward to serving you again at Clay Cooley Nissan of Richardson!

October 13, 2025

Very speedy service, excellent customer service. Thorough analysis of my vehicle. Communicative throughout the entire process. More

by carlylittleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your great review! We’re happy to hear that our team provided quick, thorough, and communicative service throughout your visit. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!

October 13, 2025

Great service; timely and nice employee ! The customer service area is a great place to wait! More

by JSHALL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ai
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our customer service area and received great, timely service from our team. We appreciate your kind words and look forward to welcoming you back to Clay Cooley Nissan of Richardson!

October 13, 2025

The service was great service. The staff is friendly and helpful. My experience went smooth and quick. I highly recommend them! More

by atbivens75078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear your visit went smoothly and that our friendly team made it a great experience. We truly appreciate your support and look forward to seeing you again at Clay Cooley Nissan of Richardson!

October 12, 2025

The dealership is only after the customer's money, not customer satisfaction, and they never honestly tell me about the car's problems. I have no satisfaction at all and I would not recommend this place t More

by HESSIH839
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Teddy Ervin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jolby Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cason Cooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leigha (Jeana) Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

We’re very sorry to hear about your experience and truly regret that you feel this way. Providing transparent, customer-focused service is always our goal, and we take feedback like this seriously. We’d appreciate the opportunity to discuss your concerns in detail and work toward a resolution. Please contact me directly at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com so I can personally assist you and make things right.

October 11, 2025

Helpful and persistent. Willing to work with us to close the deal. Excellent Customer Service. More

by lady_g9980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear our team was helpful, persistent, and provided excellent customer service throughout your experience. We truly appreciate your trust and look forward to welcoming you back to Clay Cooley Nissan of Richardson!

October 10, 2025

Our experience at clay Cooley Nissan Richardson was a good experience. Ours sales person jojo did a great job. More

by attenbrooke2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re so glad to hear JoJo took great care of you and made your visit a positive one. We truly appreciate your business and look forward to serving you again at Clay Cooley Nissan of Richardson!

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