Clay Cooley Nissan of Richardson

Did not receive the registration sticker when I bought a new car.. was told it would be mailed to me. After waiting over three months, I came to the dealership. Was not able to speak to the person who cou new car.. was told it would be mailed to me. After waiting over three months, I came to the dealership. Was not able to speak to the person who could help me but was told she would call me the next day. It has been three days with no calls..very poor customer service! More

The service was done quickly and done well. Scott was very communicative and that is something that my husband and I greatly appreciate. Scott was very communicative and that is something that my husband and I greatly appreciate. More

Excellent service, speedy service. Robert and the team are very friendly and caring. Thank you for your service. Robert and the team are very friendly and caring. Thank you for your service. More

Anthony explained all in details. Good reference , yes yes yes yes yes yes yes yes Good reference , yes yes yes yes yes yes yes yes More

Robert was efficient, knowledgeable, and helpful. He was clear in his communication and what services would be required in the future. Great experience! He was clear in his communication and what services would be required in the future. Great experience! More

Everyone at the dealershipn was fantastic, and they bent over backwards to cut us a GREAT deal on two Versas. over backwards to cut us a GREAT deal on two Versas. More

I walked in with a question about my leased vehicle and drove off with the answer. Huge thanks to Darris. I usually see a salesperson hesitate when I say I want to lower monthly payments. Darris smiled, drove off with the answer. Huge thanks to Darris. I usually see a salesperson hesitate when I say I want to lower monthly payments. Darris smiled, walked me to his desk, listened to the what-and-why, and dove into options. And listening wasn’t his best trait … he heard me. And worked with me so that I could drive off in the answer. Pretty unique kind of salesman. The best. He’s not just business-intelligence, he also has people-smarts; not easy to find that combination in a person. I really appreciated that. Last, I’ve been with this Nissan dealership for years. I’ve never been to a perfect dealership but know that Clay Cooley is an excellent one. More

I’ve had the worst experience with this dealership and its staff. They are nearly impossible to get ahold of, and after three months, I’m still waiting for the paperwork I requested. I even spoke with a m its staff. They are nearly impossible to get ahold of, and after three months, I’m still waiting for the paperwork I requested. I even spoke with a manager last Friday, who assured me it would be handled, yet nothing has been received. To make matters worse, the vehicle I purchased had undisclosed damage that was never mentioned at the time of sale. This dealership is the epitome of a slimy, dishonest operation — completely untrustworthy and unprofessional. I would strongly advise others to look elsewhere. More

The employees always speak, courtesy. The building is clean and has a pleasant odor. No pressure from the salesman to get my vehicle repaired at this dealership. The building is clean and has a pleasant odor. No pressure from the salesman to get my vehicle repaired at this dealership. More

at first i was scared 😱 may be you will charge me a lot of money to do engine oil change and filter and if i will go how you staff will react me , i got alot of insecureness , i bought nissian rouge 2017 a of money to do engine oil change and filter and if i will go how you staff will react me , i got alot of insecureness , i bought nissian rouge 2017 and i got transmission light comes up i just bought it 3 months ago go, but your service dealing a normal ordinary guy like me with respect and talk with me as like customer , i use to go to outside road mechanic buy engine oil from walmart go to mechanic and keep watching him hows he is doing and have alot in mind , but i m lucky to come to know your charges r normal and i can afford to do at Nissan i got amaze and now i feel confident to get work done by experts hands thank you sooo much to keeping service affordable person like me thank you 😊 More