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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,187 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,187 reviews

November 27, 2025

Shauna is superb! She is professional, knowledgeable and easy to work with. They waiting room is also nice with plenty of snacks and areas to relax or do work while yo More

by BISHOPSWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that Shauna took great care of you, she truly is an asset to our team. We’re also glad you enjoyed our waiting area and amenities while your vehicle was being serviced. We appreciate you choosing Clay Cooley Nissan Richardson and look forward to seeing you again at your next visit!

November 25, 2025

Labor prices are a bit high but that is the economy these days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehi More

by charmed0890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your loyalty and for taking the time to share your experience with us. We truly appreciate your understanding regarding labor costs, and we’re glad to hear that Shauna continues to take great care of you. She’s an excellent advisor, and we’re proud to have her on our team. Thank you for trusting Clay Cooley Nissan of Richardson ( formerly Courtesy) with your vehicle over the years, we look forward to supporting you for many more. Have a wonderful day!

November 24, 2025

Everything went well. I was able to drop my car off first thing in the morning and picked it up after work. More

by Soubhoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re glad everything went smoothly and that our drop-off and pick-up process worked well with your schedule. We appreciate you choosing us and look forward to helping you again whenever you need us. Have a great day!

November 24, 2025

Good dealership, very good service, you can make an appointment or walks in. Overall is really good More

by ELSA MARCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear you had a good experience with our team and that both appointments and walk-ins worked well for you. We truly appreciate you choosing us and look forward to helping you again in the future. Have a wonderful day!

November 24, 2025

Thank you. We appreciate the attentive service. Waiting on the oil change was a good experience. The thorough evaluation is useful. Keep sending those coupons! More

by john@finrepinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your feedback! We’re glad to hear the oil change visit went smoothly and that you found the evaluation helpful. We’ll definitely keep those coupons coming your way — we appreciate you choosing us and look forward to seeing you again. Have a great day!

November 23, 2025

My experience was great! I was greeted with kindness by the staff and Robert upon driving in. During work (I dropped off my car), I received updates on the 4-point check and More

by C.IBENGOZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for sharing your experience! We’re thrilled to hear that Robert and the team took great care of you and kept you updated throughout the visit. Clear communication and helping you feel confident before a long trip are exactly what we aim for, so it’s wonderful to know that came through. We truly appreciate your kind words, and we’re glad we could get your vehicle ready so quickly. If you ever need anything in the future, we’re here to help.

November 22, 2025

i have booked the appointment for recall but when i went thier they said my car is not same , and i have drove 1 hour in traffic, More

by omarkkhan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for bringing this to our attention. I’m very sorry to hear about the inconvenience you experienced, especially after driving so far for your appointment. That’s not the experience we want for any of our customers. I’d like to look into what happened with the recall information and make sure you get the correct assistance. Please feel free to contact me so we can review the details and help get this resolved for you. You can reach me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com

November 21, 2025

The car buying process was fine, maintenance (oil change That we purchased for additional cost is not worth it. Takes too long even after making an appt. They should at the minimum provide a complimentary More

by theresa.francis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Nov 28, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your feedback. I’m glad to hear the car-buying process went well, and I appreciate you letting us know about your experience with maintenance. I understand your concerns regarding the wait time and the complimentary vacuum, and I’ll be sure to share this with our team. I would welcome the opportunity to speak with you and ensure your future visits are more in line with what you expect. Please feel free to reach out to me directly at 972-792-5657 or 469-655-6745.

November 21, 2025

From the beginning to the ending service process Jsing was great, as well as pickup and deliver driver in service area. More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing Service Dept
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Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to leave us a review! We’re so glad to hear that Jsing provided great service from start to finish, and that our pickup and delivery driver also made your experience smooth and convenient. We appreciate your trust in us and look forward to helping you again in the future!

November 21, 2025

This is the second time I was there and your dealership tried to cheer me twice with unnecessary thing that my car didn’t need I “ am a mechanic “ More

by darwinalj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback and for coming back to see us. I’m sorry for any frustration or concern our recommendations caused. We’d love the opportunity to bring you back in for a complimentary inspection so we can show you everything in person and go over it together. Our goal is to make sure you feel completely confident in the condition of your vehicle and in the information we provide. Please call me at 972-792-5657 or 469-655-6745 or aduran@comeseeclay.com

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