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Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,183 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,183 reviews

November 24, 2025

Thank you. We appreciate the attentive service. Waiting on the oil change was a good experience. The thorough evaluation is useful. Keep sending those coupons! More

by john@finrepinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your feedback! We’re glad to hear the oil change visit went smoothly and that you found the evaluation helpful. We’ll definitely keep those coupons coming your way — we appreciate you choosing us and look forward to seeing you again. Have a great day!

November 23, 2025

My experience was great! I was greeted with kindness by the staff and Robert upon driving in. During work (I dropped off my car), I received updates on the 4-point check and More

by C.IBENGOZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for sharing your experience! We’re thrilled to hear that Robert and the team took great care of you and kept you updated throughout the visit. Clear communication and helping you feel confident before a long trip are exactly what we aim for, so it’s wonderful to know that came through. We truly appreciate your kind words, and we’re glad we could get your vehicle ready so quickly. If you ever need anything in the future, we’re here to help.

November 22, 2025

i have booked the appointment for recall but when i went thier they said my car is not same , and i have drove 1 hour in traffic, More

by omarkkhan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for bringing this to our attention. I’m very sorry to hear about the inconvenience you experienced, especially after driving so far for your appointment. That’s not the experience we want for any of our customers. I’d like to look into what happened with the recall information and make sure you get the correct assistance. Please feel free to contact me so we can review the details and help get this resolved for you. You can reach me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com

November 21, 2025

The car buying process was fine, maintenance (oil change That we purchased for additional cost is not worth it. Takes too long even after making an appt. They should at the minimum provide a complimentary More

by theresa.francis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Nov 28, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your feedback. I’m glad to hear the car-buying process went well, and I appreciate you letting us know about your experience with maintenance. I understand your concerns regarding the wait time and the complimentary vacuum, and I’ll be sure to share this with our team. I would welcome the opportunity to speak with you and ensure your future visits are more in line with what you expect. Please feel free to reach out to me directly at 972-792-5657 or 469-655-6745.

November 21, 2025

From the beginning to the ending service process Jsing was great, as well as pickup and deliver driver in service area. More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing Service Dept
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Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to leave us a review! We’re so glad to hear that Jsing provided great service from start to finish, and that our pickup and delivery driver also made your experience smooth and convenient. We appreciate your trust in us and look forward to helping you again in the future!

November 21, 2025

This is the second time I was there and your dealership tried to cheer me twice with unnecessary thing that my car didn’t need I “ am a mechanic “ More

by darwinalj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback and for coming back to see us. I’m sorry for any frustration or concern our recommendations caused. We’d love the opportunity to bring you back in for a complimentary inspection so we can show you everything in person and go over it together. Our goal is to make sure you feel completely confident in the condition of your vehicle and in the information we provide. Please call me at 972-792-5657 or 469-655-6745 or aduran@comeseeclay.com

November 20, 2025

Great people that work here always pleasant great team at this location. HAPPY THANKSGIVING. Thank you all More

by ashantigreen732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We truly appreciate you and we’re grateful for customers like you. Our team works hard to make every visit a positive one, and it means a lot to hear your feedback. Wishing you and your family a very Happy Thanksgiving! 🦃🍁 Thank you for choosing us!

November 20, 2025

Gido Saad helped make the buying process so easy. I felt like I was very well taken care of by a knowledgeable staff. More

by shellvaughan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gido Saad (Yiries Saad)
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Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your review! We're thrilled to hear that Gido made the buying process easy and that you felt well taken care of by our knowledgeable team. We truly appreciate your trust in us, and we’re here for you anytime you need anything. Enjoy your new vehicle!

November 20, 2025

Shauna took good care of my car service. She’s been my service adviser before. More

by zcowboy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re happy to hear that Shauna took great care of you and your vehicle once again. It means a lot to us that you continue to trust her and our service team. We truly appreciate you, and we’re always here whenever you need us!

November 20, 2025

My experience was great, great customer service from atart to finish from everyone that had something to do with the purchase of my new vehicle!! More

by Mahoganny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was great from start to finish and that our team took good care of you throughout your purchase. Congratulations on your new vehicle, and welcome to the Clay Cooley Nissan family! If you ever need anything or have any questions, we’re always here to help. Enjoy the ride!

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