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Clay Cooley Nissan

Dallas, TX

4.4
849 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 849 reviews

May 12, 2017

Don't see Clay! I never write reviews but this was the worst experience i had. The salesmen were extremely aggressive and trying to get me in a car i didn't want. The More

by Yadinma Nwaiwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Shutter
May 15, 2017 -

Clay Cooley Nissan responded

I'm disappointed to hear that you were unhappy with your sales visit. While I understand that you have already purchased a vehicle, I would like to hear from you to see how we can improve and see if I can change your opinion of our dealership. Please contact me, the general manager, at (972)709-2000 or by email at mkusez@comeseeclay.com. Thank you for sharing your feedback and I hope to hear from you soon, Matthew Kusez.

May 07, 2017

Only had the car 2 months I have had my car two months and already broke down twice!!!! The first time went thru he'll just to get the car back from being repaired!! I'm back a More

by Mindy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio
May 15, 2017 -

Clay Cooley Nissan responded

Mindy, I'm sorry to hear that you were dissatisfied with your visit. At Clay Cooley Nissan, our top priority is 100% customer satisfaction, and we would like the opportunity to try to resolve your issue. Give me, the service manager, a call at 972-709-2000, or email me at cgivens@comeseeclay.com so we can discuss it in more detail. Thank you, Clint Givens.

May 15, 2017 -

Clay Cooley Nissan responded

Mindy, I'm sorry to hear that you were dissatisfied with your visit. At Clay Cooley Nissan, our top priority is 100% customer satisfaction, and we would like the opportunity to try to resolve your issue. Give me, the service manager, a call at 972-709-2000, or email me at cgivens@comeseeclay.com so we can discuss it in more detail. Thank you, Clint Givens.

April 26, 2017

Liars liars not to be trusted stay away My fiancé went in on Saturday for a scratch off went in met a salesman whose name is Rocko stay away from him she call me while I was at work Rocko ge More

by Troy Jackson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rocko very arrogant ready to fight unprofessional attitude Demarcos Sales Supervisor
May 01, 2017 -

Clay Cooley Nissan responded

Troy, we are sorry to hear about your situation and that you were unhappy with our sales team. We would like to hear more from you and see what we can do to change your experience into a positive one. Please contact our general manager, Matthew Kusez, at (972)709-2000 or by email at mkuzes@comeseeclay.com. Thank you for taking the time to share about your visit and we hope to hear from you soon.

April 02, 2017

Worst car buying experience ever!!! The sales people there are over aggressive, rude and heartless. They lie to perspective buyers and act line it's okay. My wife was almost held hostage More

by Disgusted4real
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Hall
Apr 07, 2017 -

Clay Cooley Nissan responded

We are sorry to hear that you were unhappy with our sales team. Please contact our general manager, Matthew Kusez, at (972)709-2000 or by email at mkusez@comeseeclay.com so we can discuss your specific situation in more detail. We hope to hear from you soon and make sure that you and your family are taken care of.

March 28, 2017

Awful Customer Service Do not go to this dealership. They are one of the worst sales people and won't care for your time. I visited them around a week back when they did not More

by Abhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Sandy, Sales Director
Mar 29, 2017 -

Clay Cooley Nissan responded

We are sorry to hear that you are unhappy with our team and feel that you were lied to. We would like to see what we can do to improve you situation and make this right. Please contact our general manager, Matthew Kusez, at (972)709-2000 or by email at mkusez@comeseeclay.com so that he can work to get to the bottom of this.

February 18, 2017

They Totally lied and mislead us! We stopped to look at trucks and found a Nissan Titan we loved. However, it had a few issues in that the back bumper was bent, passengers side mirror More

by Jay Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman, Finance Manger,
January 16, 2017

Service Good, Customer Service Awful I just moved to the area, so I went in to have my oil changed and my brakes checked (the vehicle is still under warranty). The service guy I worked wi More

by V S Anders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton
October 15, 2016

Horrible Customer Service I would rather go to a Tote the Note than EVER return to Clay Cooley crooked dealership. I've reported them to the BBB and the Attorney General for th More

by Norvella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry White
October 07, 2016

Bad Service Car towed to shop on Monday, this is Friday and no status provided on it. I called them this morning, they didn't know anything about it, said they wo More

by Callen
Customer Service
Recommend Dealer
No
Employees Worked With
I was not provided any names.
September 27, 2016

Foolery They are liars ! Make sure you check all your paperwork before leaving . I was told that the gap insurance was included in my payment which it wasn't More

by Ravon21
Recommend Dealer
No
Employees Worked With
Charles
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