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Clay Cooley Nissan

Dallas, TX

4.4
886 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, ...
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 886 reviews

June 11, 2019

Recent service The service is always good but today I was surprised that the oil change prices had gone up a lot. Dive the prices have gone up it would be nice if th More

by Grayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shutter
Jun 11, 2019 -

Clay Cooley Nissan responded

Grayson, we appreciate your feedback and will take this into consideration. Thank you for being a loyal customer, we hope to see you again in the future.

June 08, 2019

Very professional staff, service was completed in less time Marvin and Jamie were very patient, answered numerous questions, not pushy and let me take my time with the final decision. I have bought at least 15 More

by Lookieme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin and Jaime
Jun 11, 2019 -

Clay Cooley Nissan responded

We are very happy to hear that Marvin and Jamie provided such a positive experience for you! If you have any questions in the future don't hesitate to reach out.

June 05, 2019

Great Service!! Your Service Advisor, Jay Harrison done a really good job in looking after my vehicle. Thank you for your courteous service. My car runs better knowin More

by Jax48&48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shutter, Elizabeth Hall, Erica Moran
Jun 11, 2019 -

Clay Cooley Nissan responded

Thank you for taking the time to leave Jay such an awesome review about his customer service! We hope to see you again in the future.

May 30, 2019

Run and run FAST Hands down worst dealership experience I have ever had. It’s been over 90 days and I haven’t gotten my tags or plates yet and they continuously give m More

by Kelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rae, James Shepherd
Jun 03, 2019 -

Clay Cooley Nissan responded

Hello Mr. and Mrs. Reynolds, I am concerned to hear about your experience you've had with us. Feel free to reach out to me at customerrelations@comeseeclay.com so I can learn more about this situation and work towards a solution. Thanks, Erica M.

May 30, 2019

AC Service and Repair There is no Service Center like it in the whole wide world 😊 Good job guys. Keep up the good work. This is the best Nissan sales and service center i More

by Mr. Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Christian and Christina
Jun 03, 2019 -

Clay Cooley Nissan responded

Thank you for taking the time to leave our Service Department such a great rating! We look forward to working with you again in the future!

May 23, 2019

Worst dealership “ thieves “ People pay attention with this dealership all the sales personal are stealing!!! They treat you good but just to make you sing when they Offer the ca More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 23, 2019 -

Clay Cooley Nissan responded

Miguel, I am very concerned to hear about your experience with us as this is not how we practice business. Please feel free to reach out to me at customerrelations@comeseeclay.com so I can learn more about this situation and work towards a solution. Thanks, Erica M.

May 20, 2019

Customer Service Sucks!! Clay Cooley Nissan is a joke and rip off!! I took my car there to get repaired. Spoke with a very dry Antonio Holmes that was of no assistance with my More

by Tippy Mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Holmes
May 23, 2019 -

Clay Cooley Nissan responded

Tiffany, I am happy that we were able to come to a solution and explain everything thoroughly for you. I am so sorry that you had to encounter this with us, however, I am glad that we resolved everything. If you need anything in the future, you know how to reach me. Thanks, Erica M.

May 18, 2019

Customer service The service The service manager,Ray Christian and the technician,Matt Jones were very helpful. Matt made sure he kept aware with updates about the sta More

by Jaxon5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jones, Ray Christian
May 23, 2019 -

Clay Cooley Nissan responded

Thank you for taking the time to leave us such an awesome rating and review! We are glad that Ray and Matt were able to provide you a great servicing experience! We hope to see you again in the future.

April 18, 2019

crooked clay cooley got screwed out of 2100 when bought new ram and was supposed to get 2 oil changes got screwed out of the second one.i will never go back More

by steve
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
May 02, 2019 -

Clay Cooley Nissan responded

Steve, thank you for taking the time to leave us your review. We value your business a great deal, and I am disappointed to hear about the situation you have described. Please reach out to me directly at customerrelations@comeseeclay.com. I would like to hear more details regarding your experience and work to resolve your situation. Thanks. – Micah B.

More
April 12, 2019

Quick oil change I needed am oil change and like everyone i was pressed fir time, my advisor Courage Enita was awesome, he got me in and out in record time , Clay Coo More

by # customer for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courage Enita
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