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Clay Cooley Nissan
Dallas, TX
886 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 886 reviews
July 24, 2019
Great experience Professional customer service . I went and out of the dealership in less than our hour. My vehicle was work on with high expectations. Few years ago Professional customer service . I went and out of the dealership in less than our hour. My vehicle was work on with high expectations. Few years ago when I was buying the vehicle, the salesman Pa Modou Jallow really helps me get vehicle I was looking for and made my buying experience very easy. I will definitely come back for another business. More
by Ous
Employees Worked With
Other Employees :
Pa Modou Jallow , Kevin Shutter, Elizabeth Hall, Erica Moran
July 22, 2019
Tricked I went there for a used in-house car. The the on-line saleslady i talked i told this to.the other online sales people i told this to. Set a time to co I went there for a used in-house car. The the on-line saleslady i talked i told this to.the other online sales people i told this to. Set a time to come in with a sales guy.got there and had to wait. Then the salesman takes my information and i wait again.the cheap car i was getting i guess it wasn't a big enough sale for him.i waited 3hours for him to talk to me.he payed more attention to the family who was getting a 30,000 dollar car over me who was getting a 12,000. Dollar car. The come to find out he run my credit for a new car without my permission..then i left a few never heard from him.no call no nothing.ig the cheap cars buys dont get no love here. More
by Dreshun214
Employees Worked With
Elizabeth Hall, Erica Moran
July 20, 2019
Good customer service I would recomend Nissan service center to any and everybody. I trust Nissan service people to care for my vehicle.. Being a Nissan owner I am comforta I would recomend Nissan service center to any and everybody. I trust Nissan service people to care for my vehicle.. Being a Nissan owner I am comfortable bringing my vechcle to someone who knows what they're doing.and not having to guess at what's wrong to swindle money out of you.. More
by Rogue Owner
Employees Worked With
Antonio Holmes
July 04, 2019
Do not buy here DO NOT BUY ANYTHING FROM THIS COMPANY. I PURCHASED A VEHICLE AND ALMOST LOST MY NURSING LICENSE. ONE OF THE EMPLOYEES LEFT A BAG OF MARIJUANA IN THE DO NOT BUY ANYTHING FROM THIS COMPANY. I PURCHASED A VEHICLE AND ALMOST LOST MY NURSING LICENSE. ONE OF THE EMPLOYEES LEFT A BAG OF MARIJUANA IN THE CAR I BOUGHT AND WHEN I INFORMED THE MANAGER ALVIN HE STATED THAT I WAS THE THIRD NOT FIRST BUT THIRD CUSTOMER TO COMPLAIN. I WAS PROMISED THREE YEARS OF COMPLIMENTARY MAINTENANCE FOR THE PROBLEM. I NEVER RECEIVED ANYTHING AND NOW NO ONE KNOWS ANYTHING. I'VE COMPLAINED TO THE GM, CORPORATE AND THE NEW OWNER AND NOTHING WAS DONE. I WAS ALSO CHARGED OVER 10K IN FEATURES THAT MY VEHICLE DOES NOT HAVE. PEOPLE DO NOT WASTE YOUR TIME OR MONEY!!!! More
by Angry consumer
Employees Worked With
No longer working there, Alvin Jason
July 01, 2019
Whole Experience Was A Mess This dealership does not have it together. Our sales lady was great. That’s the extent of it. Make sure you check and see exactly what you’re used car This dealership does not have it together. Our sales lady was great. That’s the extent of it. Make sure you check and see exactly what you’re used car comes with before signing the dotted line. Ours did not come with a Key fob. Management is absolutely a joke they take your money and watch you off. I guess they are not concerned about returning customers because I most definitely will never visit another Clay Cooley dealership in my time. Finance is an absolute joke my husband had to go and find our finance in himself and actually have our financing company Speak to the finance department to get the ball rolling. Once again never will they get my business ever again. Too many dealerships out there that want my business. I guess Clay Cooley things they have enough dealership said they are well on set and don’t need returning customers. More
by Hjtrace
Employees Worked With
Keona
June 26, 2019
Really impressed and satisfied I’m really happy for the service I received at Clay Cooley. From the time I pull my car in to the time I got to the cashier to pay, I was satisfied an I’m really happy for the service I received at Clay Cooley. From the time I pull my car in to the time I got to the cashier to pay, I was satisfied and impressed with the service and the price. Keep it up Clay Cooley!!! More
by Ooianj
Employees Worked With
Antonio Holmes
June 23, 2019
Oil and maintenance service. Fast and friendly courteous service with updates and reminders when the car is ready. No waiting time as of For service. Plus it was on the way hom Fast and friendly courteous service with updates and reminders when the car is ready. No waiting time as of For service. Plus it was on the way home and not out of the way. More
by My,apple52
Employees Worked With
Erica Moran
June 21, 2019
I had my Rouge serviced. My car was bought in for new brakes they did a great job. I even received a phone call and text to check to see if I was satisfied with the service. My car was bought in for new brakes they did a great job. I even received a phone call and text to check to see if I was satisfied with the service. More
by Plploftis
June 19, 2019
Horrible Drove from Wichita Kansas to Irving to buy a jeep. We called within 3 days and let them know about the Transmission slipping. We only got action once Drove from Wichita Kansas to Irving to buy a jeep. We called within 3 days and let them know about the Transmission slipping. We only got action once we posted on their FB page. Back and forth emails they tell us to take it to a Dealership here in Wichita. The cost to fix it is 700.00. They refused to fix it or half of it. They said if it was in Texas they could fix it cheaper. I do not recommend this dealership! More
by BrittaDavid123
Employees Worked With
Dean , Erica Moran
June 17, 2019
Professional and courteous Good professional courteous fast efficient time sensitive friendly precise accurate customer driven good personal commitment non pressure atmosphere v Good professional courteous fast efficient time sensitive friendly precise accurate customer driven good personal commitment non pressure atmosphere very nice facility's nice waiting area very good staff over all Jay Harrison exceptional young man very helpful More
by Coldnight1
Employees Worked With
Jay Harrison
