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Clay Cooley Nissan
Dallas, TX
936 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 936 reviews
March 22, 2025
Fantastic! Courtney Archer is SUPER! She should be cloned! Great customer service skills. Had a wonderful experience dealing with her. Courtney Archer is SUPER! She should be cloned! Great customer service skills. Had a wonderful experience dealing with her. More
by fields1210
Verified CustomerEmployees Worked With
Courtney Archer
March 18, 2025
When they brought me out a white vehicle after I said any color but white, I should have known that Clay Cooley was not the type of dealership to make a vehicle purchase. They do not stand by their products color but white, I should have known that Clay Cooley was not the type of dealership to make a vehicle purchase. They do not stand by their products with action. After I brought my recently purchased vehicle back to them for the 3rd time due to the check engine light coming on again, they told me they expect me to pay $3500 for a fuel injector system, oil change, & coolant flush that their mechanics were not able to detect needed fixing before the vehicle was sold to me. How can I trust them to repair what they should have already known? Each of the times that I have brought the vehicle for the check engine light coming on, I have watched multiple people be put into rental/loaner car vehicles. So, is Nissan having a problem with the mechanics of their vehicles or is Clay Cooley Nissan just a unsavory dealership? More
by CTEDMERSON
Employees Worked With
March 17, 2025
Jeffrey listened to my concerns and made sure I got a loaner car. He promptly called me the next morning after checking out the car. While they couldn’t find anything wrong with the care, he thoroughly loaner car. He promptly called me the next morning after checking out the car. While they couldn’t find anything wrong with the care, he thoroughly explained steps for me to take. he treated me like a valuable customer. More
by Danita111266
Employees Worked With
Jeffrey Wittman
March 17, 2025
I drive 30 minutes to get to you all and it is because you are great. I am really happy with the service and attention. you are great. I am really happy with the service and attention. More
by delia4
March 14, 2025
Larry Lily was very professional and helpful. I enjoyed my car buying experience. I appreciate his honesty and patience. I enjoyed my car buying experience. I appreciate his honesty and patience. More
by nquilah
March 14, 2025
Currently I'm being discriminated against, being told my pay checks aren't real, and my bank isn't real to the point that the David guy called me asking " man to man are they real? " like do I appear to poo pay checks aren't real, and my bank isn't real to the point that the David guy called me asking " man to man are they real? " like do I appear to poor to you people. I wasn't with just they put me with some rude guy in used car Sean, who sold me a broken car then put me in a different one, saying my payments would stay the same but because they bumbed me up from 60 month to 72 months. The communication, customer care and over all experience buying this car in Texas and this dealer was HORRENDOUS. More
by AZEUGIN2442
March 14, 2025
How good of a dealership are they, if you purchased a used vehicle mid-Jan & in March you are being told you need a $2000+ repair for 1 of the issues wrong w/the vehicle after bringing in the vehicle 3x used vehicle mid-Jan & in March you are being told you need a $2000+ repair for 1 of the issues wrong w/the vehicle after bringing in the vehicle 3x for a check engine light issue? My fault for doing business w/them. When they brought me out a white car, & I specifically said any color but white, I should have known. When you think of or see Clay Cooley dealership you may want to think again or look away. More
by CTEDMERSON
Employees Worked With
