Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
929 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 929 reviews

March 26, 2025

The service provider gave me a great customer service experience 🙂 Best part I was out of there within 1 hour. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello G, Thank you for your wonderful feedback! We're thrilled to hear that you had a great customer service experience and appreciate your mention of the efficiency in our process, getting you out within an hour. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

Great Service! Not too long of a wait. Will definitely be back for next oil change More

by ivetten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Clay Cooley Nissan responded

Hello Ivetten, Thank you for your kind words! We're thrilled to hear that you experienced great service with minimal wait time. Our team always strives to provide efficient and friendly service to our customers, and it's wonderful to know that you'll be returning for your next oil change. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

I was pleased with the service! I had a 9:30 appt and I was done by before noon. Leo in service was great! More

by tdutton19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo A
Report | Print
Mar 27, 2025 -

Clay Cooley Nissan responded

Hello Tdutton19, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service and that your appointment was completed efficiently before noon. Leo will be delighted to know that you appreciated his assistance. We strive to provide excellent service, and it’s wonderful to see our efforts recognized. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 22, 2025

Fantastic! Courtney Archer is SUPER! She should be cloned! Great customer service skills. Had a wonderful experience dealing with her. More

by fields1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Mar 24, 2025 -

Clay Cooley Nissan responded

Hello Fields1210, Thank you for your fantastic review and for highlighting Courtney Archer’s exceptional customer service skills! We are thrilled to hear that you had a wonderful experience working with her. Your kind words about her being "SUPER" and deserving to be "cloned" truly made our day. We strive to provide outstanding service, and it's wonderful to know that Courtney exemplifies that commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 19, 2025

Quick and great service. Michael Perez was very helpful and answered all my questions. He went above and beyond. More

by gisselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael perez
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Gisselle, Thank you for your kind words about your experience with us! We're thrilled to hear that Michael Perez provided quick and great service while addressing all your questions. It's wonderful to know he went above and beyond to assist you. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 18, 2025

When they brought me out a white vehicle after I said any color but white, I should have known that Clay Cooley was not the type of dealership to make a vehicle purchase. They do not stand by their products More

by CTEDMERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Weinberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Ctedmerson, Thank you for your feedback, and I apologize for the experience you've had with your vehicle purchase. We take customer concerns seriously, and it's disappointing to hear about the issues with the check engine light and the service you received. We strive to ensure that all our vehicles are thoroughly checked before sale, and I understand your frustration regarding the repairs needed. Please contact us directly so we can address your concerns and work towards a resolution. Your trust is important to us, and we want to make this right. Clay Cooley Nissan

March 17, 2025

Jeffrey listened to my concerns and made sure I got a loaner car. He promptly called me the next morning after checking out the car. While they couldn’t find anything wrong with the care, he thoroughly More

by Danita111266
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wittman
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Danita111266, Thank you for your feedback! We're thrilled to hear that Jeffrey listened to your concerns and ensured you had a loaner car while checking your vehicle. It's great to know he followed up with you and provided thorough explanations, treating you like a valuable customer. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. If you have any further questions or need assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

Courtney is the best thank you for all your help. I at least have an idea of what to fix on my car next. More

by K.BOOKMAN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello K.bookman92, Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and provide you with valuable insights on what to fix next on your car. Our team is dedicated to ensuring our customers feel informed and supported throughout their experience. If you need any further assistance or have more questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

I drive 30 minutes to get to you all and it is because you are great. I am really happy with the service and attention. More

by delia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses and Courtney
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Delia4, Thank you for taking the time to share your experience with us! We're thrilled to hear that you find our service and attention to be great, and we truly appreciate your dedication in driving 30 minutes to visit us. Your satisfaction is our top priority, and it motivates us to continue providing exceptional service. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Larry Lily was very professional and helpful. I enjoyed my car buying experience. I appreciate his honesty and patience. More

by nquilah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry lily
Report | Print
Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Nquilah, Thank you for your kind words about Larry Lily! We are thrilled to hear that your car buying experience was enjoyable and that Larry's professionalism, honesty, and patience made a positive impact. Our team strives to provide excellent service, and we appreciate your feedback as it encourages us to keep delivering the best for our customers. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
2
3
4
...
93