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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
959 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 959 reviews

May 30, 2025

Everything was good and the only problem was the technician left my cabin air filter out and I didn’t know if it was mines or where it came from but he put it back and I left More

by marywarren200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 02, 2025 -

Clay Cooley Nissan responded

Hello Marywarren200, Thank you for your feedback. We’re glad to hear everything was good overall. We apologize for the oversight regarding your cabin air filter. We appreciate you bringing this to our attention, and we will review our procedures to ensure all parts are properly checked and documented in the future. If you have any further concerns or need assistance, please don’t hesitate to contact us. Your satisfaction is important to us, and we hope to serve you better next time. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

It took 3 weeks to deliver my vehicle because the vehicle wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time More

by Tarik0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Weinberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet Sales Manager
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May 29, 2025 -

Clay Cooley Nissan responded

Hello Tarik0, We sincerely apologize for the delays and inconvenience you experienced. It’s unacceptable that your vehicle wasn’t inspected properly upon arrival and that you had to repeatedly adjust timelines. We understand how frustrating the process, especially with multiple document signings, must have been. Your feedback about our service departments is taken seriously, and we will work to improve communication and efficiency moving forward. Thank you for bringing these issues to our attention; we value your feedback and hope to better serve you in the future. Clay Cooley Nissan

May 28, 2025

Great service! ! Friendly staff and very helpful. My car was taken care of and I appreciate the work More

by Mattj_Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
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May 29, 2025 -

Clay Cooley Nissan responded

Hello Mattj_davis, Thank you for your kind words! We're glad to hear you had a great experience with our friendly and helpful staff. It's wonderful to know your car was taken care of to your satisfaction. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed an More

by maurovalle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Clay Cooley Nissan responded

Hello Maurovalle3, Thank you for your positive feedback. We're glad Leo could quickly identify the issue with your bird's eye camera and handle the repair efficiently. We strive to provide prompt and knowledgeable service to get you back on the road as soon as possible. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 27, 2025

Great customer service. Very knowledgeable and professional. Great value and pricing. I will be back for service More

by cambell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodis Matthews, Aaron Hernandez
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May 29, 2025 -

Clay Cooley Nissan responded

Hi Cambell,Thank you for your kind words and for recognizing our team's knowledge and professionalism. We're glad you found value in our pricing and service. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 26, 2025

BJ who returned after being away for three months returned, GREAT JOB, BJ! Welcome back More

by demetriusdavis972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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May 28, 2025 -

Clay Cooley Nissan responded

Hello Demetriusdavis972, Thank you for your kind words and for welcoming BJ back! We're glad to hear that BJ's return was a great experience. We appreciate your support and look forward to continuing to serve you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 26, 2025

Shout out to Jordon on helping me get my new car. .. You were very helpfulll, thank you for everything! More

by Lynda Jefferson
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Clay Cooley Nissan responded

Hello Lynda Jefferson, Thank you for your kind words and for recognizing Jordon's assistance. We’re thrilled to hear he was helpful in helping you get your new car. Customer satisfaction is our top priority, and it's great to see our team making a positive impact. If you have any further questions or need additional support, please don't hesitate to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 25, 2025

Great customer service throughout the service process. Vanessa is a great service tech. Thank you. More

by latameronj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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May 27, 2025 -

Clay Cooley Nissan responded

Hello Latameronj21, Thank you for your kind words. We're delighted to hear that you experienced great customer service throughout the process, and Vanessa is appreciated for her excellent service. We strive to provide our customers with the best experience, and your feedback motivates us to continue delivering quality support. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

The service and staff always do a great job every single time. Fantastic. Thank you. More

by mattjones1478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
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May 24, 2025 -

Clay Cooley Nissan responded

Hello Mattjones1478, Thank you for your kind words and for recognizing our team's consistent effort. We truly appreciate your positive feedback and are thrilled to hear that you always have a great experience with us. Our goal is to provide excellent service every time, and your satisfaction means a lot to us. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

Vanessa was very attentive and helpful in assisting me with my needs . She went above and beyond ! Thank you Vanessa! More

by landerosm2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 24, 2025 -

Clay Cooley Nissan responded

Hello Landerosm2009, Thank you for your kind words! We're delighted to hear Vanessa provided attentive and helpful service, going above and beyond to assist you. We truly appreciate your feedback and will share it with the team. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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