Clay Cooley Nissan
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I don't believe they rotated my Ties ties when I got back in. it Low pressure low?If they rotate them it would not have said that I had to come all the way back and all they did was air them up. I don't even in. it Low pressure low?If they rotate them it would not have said that I had to come all the way back and all they did was air them up. I don't even think they changed. the oil And I travel at a time when I make sure I get my ties rotated in my oil change More
My boyfriend and I went to go lease a car and our salesperson was Jason. He was so professional, patient, kind, and knowledgeable of his job. The car we leased is very nice and drives so smoothly. I salesperson was Jason. He was so professional, patient, kind, and knowledgeable of his job. The car we leased is very nice and drives so smoothly. I would recommend Jason to anyone. More
Bad customer experience. The guy who was my salesman (Sean K.)didn't really know ehat he's doing majority of the time. Seems very lost at the steps. The vehicle isn't have t The guy who was my salesman (Sean K.)didn't really know ehat he's doing majority of the time. Seems very lost at the steps. The vehicle isn't have turbo, and yet he said there is turbo bc it have sport mode? Got the car in a dirty carpet, and when it got sent to the cleaning services and detail, they threw away all thr mats in the vehicle! We asked Sean to go and get thosd mats back, and he was confused on what he should do. Need to asked the higher up the entire time. Did not top off the vehicle (1/2 tank), OBD scanner was out of place and had ziptied to the slot itself!. Gas pedal make noises frequently which os concerning!, etc. More
Will Torres and Fredrick Duncan is on point with all my concerns and feelings, they keep everything very professional and help me through all the problems that was going on with my car. They explain all de concerns and feelings, they keep everything very professional and help me through all the problems that was going on with my car. They explain all details and warranty and help me understand about the bumper to bumper warranty and extended warranty. Going to service your vehicle ask for Fredrick or Will and get less stress and leave with a smile. I will give them 10 stars. Big thanks to ya'll both. Keep the big hearts on helping the customers More
GABRIEL WAS VERY TENTATIVE AND EXPEDITIOUS TO MY NEEDS AS A CUSTOMER WHEN IT CAME TO CHOOSING THE CORRECT VEHICLE FOR MY NEEDS. THANKS GABRIEL, TERRIFIC JOB!! A CUSTOMER WHEN IT CAME TO CHOOSING THE CORRECT VEHICLE FOR MY NEEDS. THANKS GABRIEL, TERRIFIC JOB!! More
I will never in my life do business with this place. If you see this dealership run. They are liars and crooks. I had a car for less than 48 hrs and returned it because it had to many issues. Their If you see this dealership run. They are liars and crooks. I had a car for less than 48 hrs and returned it because it had to many issues. Their website says you can return a car no questions asked within 7 days. These people still will not let me out of a loan on a car that they currently have at their dealership. They are also driving the car and putting miles on it. These people are crooks who do not hold their word. If you do not want to get screwed over don’t ever buy a car at Clay Cooley. More
Read this review before going to this dealership, yes, it is a long review but read it if you are serious about buying a car! Now I am not one to write a review unless it is really bad or really good. This e is a long review but read it if you are serious about buying a car! Now I am not one to write a review unless it is really bad or really good. This experience was worse than really bad. The dealership asked for feedback, and I have sent in my review but no response from management, let me also say, this was my first time buying a car and was at this dealership for 10 hours! What a horrible first-time buying experience. If you are looking to buy a vehicle, STAY AWAY from this dealership, I repeat, STAY AWAY. I went to this dealership to look at a used vehicle. When we first pulled into the parking lot, someone approached us within 90 seconds. I told the first salesman I was looking at Altima's, I could tell this salesman was very new, which I understand. However, he knew very little. Another salesman came out and began to take over. I told them I was looking at a specific new model and then a used model. But they kept pushing new. I said I will test drive new, but I want to see the used model. We did a test drive with the newer salesman and once again, didn't know anything about the car. After we returned, the other salesman was SO pushy about getting started. I said no, I didn't like the price or color. I wanted to see the used model. When I asked about the used, they were hesitant and confused. They finally complied and I was able to see the car. I test drove the used car and liked it. Told them let's run some numbers. During the financing process, they told me that it was the WRONG car, and it was not for sale. They said the vehicle I was talking about was on the lot but needed to find it. It took them two hours to find the car. It was very unprofessional. The older salesman was all over the place. He would give numbers then go talk to other customers. I felt like just another sale. I did ask if my vehicle was going to be detailed, I was told yes. But when I got my vehicle, it was not. Finally, after the countless amount unprofessionalism from the newer salesman and older salesman, we got a deal. During the dealing process, there was a lot of information and I had to understand it myself. They did not explain much. Once we were able to make a deal, I was just thrilled to get out of there. I was sent to the finance office and that was the best experience I had the whole day. I was so close to just walking out in the finance office but wasn't going to quit because I sat there for so long. The dealership delivered the vehicle to me. THEN, when it came to getting my tags, I could not drive my vehicle for two days because the tags were late. So, I will NEVER return, and I hope this review helps others to not give them any business. I repeat, do not go to this dealership. More