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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
3.9
404 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 404 reviews

May 23, 2024

I really like the dealership, my salesman was very helpful. Marilyn in finance was very sweet and knowledgeable. More

by VERONICA.FININEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Clay Cooley Nissan responded

Hello Veronica.fininen, We strive for 100% satisfaction, and it is great to see you had such a positive experience with our Finance Manager Marilyn here at Clay Cooley Nissan. Your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 22, 2024

Waited for over two hours for an appointment oil change. Wish someone would have notified me before I hunted someone down that it was going to be a looooong wait! Dealership is in major disrepair. Bathroom More

by sjpeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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May 24, 2024 -

Clay Cooley Nissan responded

Hello Sjpeale, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

Helpful
May 22, 2024

Floyd Mcgriff was amazing he had my vehicle detail and gas . I will refer all my friends and family More

by badboy2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Clay Cooley Nissan responded

Hello Badboy2, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! If you have any further questions, please don't hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 21, 2024

SHOUT OUT TO JORDON FOR MY NEW CAR. ... GREAT GUY AND GREAT SERVICE!!! THANK YOU SO MUCH More

by Kaitlyn
Recommend Dealer
Yes
Employees Worked With
Jordon Benjamin
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May 22, 2024 -

Clay Cooley Nissan responded

Hello Kaitlyn, Congratulations on your new vehicle! We're glad you had such a wonderful experience with with Jordan! Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

Had the best experience ever and Floyd Mcgriff was amazing, had vehicle detail and ready.I will refer all my friends and family . More

by Footballer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Clay Cooley Nissan responded

Hello Footballer, thank you for this amazing review! We appreciate your feedback! We're glad to hear Floyd McGriff delivered such a great experience. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

Suman did a fantastic job at taking me through the process of getting my first car ever! There isn’t anything I wouldn’t want to change about the process. He was a very welcoming and kind gentleman wh More

by alliegwaddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Clay Cooley Nissan responded

Hello Alliegwaddell, We are so happy to read such a great review about Suman here at Clay Cooley Nissan! Your satisfaction is our top priority! We sincerely thank you for the positive review, and look forward to seeing you again soon! We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

Dale was a dream to work with I purchased my very first ever brand new car with a lot of help and work on his part. He was pleasant open patient and attentive I'm grateful he took care of me and made a ner More

by shannonvf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Clay Cooley Nissan responded

Hello Shannonvf1, Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and this wonderful review about Dale here at Clay Cooley Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

Sean bal was very professional And efficient. We got a great deal. Go and see him at claycooleynissan More

by akiesha0988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Clay Cooley Nissan responded

Hello Akiesha0988, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Sean Bal. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

Dale was a dream to work with I purchased my first ever brand new car with a lot of help from Dale he really worked hard to get me what I need he was pleasant patient open and attentive I'm grateful he too More

by shannonvf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Clay Cooley Nissan responded

Hello Shannonvf1, Thank you so much for your high 5-star rating and taking the time to leave a review for us at Clay Cooley Nissan. We're happy Dale could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 19, 2024

I had a great experience working with Suman. He was patient with me and made sure I had all the information I needed to make a decision I felt good about regarding the vehicle I purchased. I wil More

by jwaddell512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Clay Cooley Nissan responded

Hello Jwaddell512, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

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