Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 923 reviews

March 28, 2025

Everyone was nice and friendly. I will be recommending friends and family to come see Clay More

by nadinewilliams2817@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger in sales
Report | Print
Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Nadinewilliams2817@yahoo.com, Thank you for your kind words! We're thrilled to hear that you found our team to be nice and friendly. Your recommendation means a lot to us, and we’re excited to welcome your friends and family to see Clay. We look forward to providing them with the same great experience you had. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 27, 2025

The sales lady was very nice helpful she really sold the car. I am very grateful the sales lady name was Monique Fields More

by FIELDSROMONA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monique Fields
Report | Print
Mar 29, 2025 -

Clay Cooley Nissan responded

Hello Fieldsromona, Thank you for your wonderful feedback about your experience with Monique Fields. We are thrilled to hear that she was nice and helpful in assisting you with your car purchase. Her dedication to providing exceptional service truly makes a difference, and we're grateful for your recognition of her efforts. We appreciate your support and hope you enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

It is a great dealership and very helpful with the things needed. Great service to the customers More

by armanibay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello Armanibay22, Thank you for your positive feedback! We’re thrilled to hear that you found our dealership to be great and that our team was helpful in meeting your needs. Providing excellent service to our customers is our top priority, and it’s rewarding to know we made a positive impression. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

Muy amable y Profesional servicio rápido y me dejaron mi carro muy limpio. Gracias Nissan! More

by vcl062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello Vcl062, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro servicio le pareció profesional y eficiente. Nos alegra saber que se fue con un auto limpio, ya que nos esforzamos por brindar una experiencia de primera clase a todos nuestros clientes. Su satisfacción es nuestra prioridad y agradecemos sus comentarios. ¡Esperamos atenderle de nuevo en Nissan! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

The service provider gave me a great customer service experience 🙂 Best part I was out of there within 1 hour. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello G, Thank you for your wonderful feedback! We're thrilled to hear that you had a great customer service experience and appreciate your mention of the efficiency in our process, getting you out within an hour. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

Great Service! Not too long of a wait. Will definitely be back for next oil change More

by ivetten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Clay Cooley Nissan responded

Hello Ivetten, Thank you for your kind words! We're thrilled to hear that you experienced great service with minimal wait time. Our team always strives to provide efficient and friendly service to our customers, and it's wonderful to know that you'll be returning for your next oil change. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

I was pleased with the service! I had a 9:30 appt and I was done by before noon. Leo in service was great! More

by tdutton19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo A
Report | Print
Mar 27, 2025 -

Clay Cooley Nissan responded

Hello Tdutton19, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service and that your appointment was completed efficiently before noon. Leo will be delighted to know that you appreciated his assistance. We strive to provide excellent service, and it’s wonderful to see our efforts recognized. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 22, 2025

Fantastic! Courtney Archer is SUPER! She should be cloned! Great customer service skills. Had a wonderful experience dealing with her. More

by fields1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Mar 24, 2025 -

Clay Cooley Nissan responded

Hello Fields1210, Thank you for your fantastic review and for highlighting Courtney Archer’s exceptional customer service skills! We are thrilled to hear that you had a wonderful experience working with her. Your kind words about her being "SUPER" and deserving to be "cloned" truly made our day. We strive to provide outstanding service, and it's wonderful to know that Courtney exemplifies that commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 19, 2025

Quick and great service. Michael Perez was very helpful and answered all my questions. He went above and beyond. More

by gisselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael perez
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Gisselle, Thank you for your kind words about your experience with us! We're thrilled to hear that Michael Perez provided quick and great service while addressing all your questions. It's wonderful to know he went above and beyond to assist you. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 18, 2025

When they brought me out a white vehicle after I said any color but white, I should have known that Clay Cooley was not the type of dealership to make a vehicle purchase. They do not stand by their products More

by CTEDMERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Weinberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Ctedmerson, Thank you for your feedback, and I apologize for the experience you've had with your vehicle purchase. We take customer concerns seriously, and it's disappointing to hear about the issues with the check engine light and the service you received. We strive to ensure that all our vehicles are thoroughly checked before sale, and I understand your frustration regarding the repairs needed. Please contact us directly so we can address your concerns and work towards a resolution. Your trust is important to us, and we want to make this right. Clay Cooley Nissan

1
2
3
...
93