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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
967 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 967 reviews

March 14, 2025

Larry Lily was very professional and helpful. I enjoyed my car buying experience. I appreciate his honesty and patience. More

by nquilah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry lily
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Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Nquilah, Thank you for your kind words about Larry Lily! We are thrilled to hear that your car buying experience was enjoyable and that Larry's professionalism, honesty, and patience made a positive impact. Our team strives to provide excellent service, and we appreciate your feedback as it encourages us to keep delivering the best for our customers. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

The service was great, i didn’t have to wait all day got out on time. More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and didn't have to wait all day. It's our priority to ensure that our customers have a timely and efficient experience, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Nice, friendly customer service. service was fast and well done. Great job by every one More

by deleonabby90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Deleonabby90, Thank you for your wonderful feedback! We're thrilled to hear that you experienced nice, friendly customer service and found our service to be fast and well done. Our team works hard to ensure every customer has a great experience, and we're glad you noticed their efforts. Your kind words motivate us to keep up the great job! We look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 13, 2025

Quality of the repair service to my vehicle was Outstanding . The damage to the body was totally repaired and the paint was matched. Thank you. More

by joelandersonjr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam from Clay Cooley Arlington off I-20., Shane Holcomb
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Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Joelandersonjr60, Thank you for your kind words! We're thrilled to hear that the quality of our repair service was outstanding and that we were able to perfectly match the paint and completely repair the damage to your vehicle’s body. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 12, 2025

Great customer service, friendly atmosphere and Job well done. I recommend it. I will definitely continue to bring my car back for service. More

by mcgr0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Mcgr0127, Thank you for your kind words! We're thrilled to hear that you experienced great customer service and enjoyed the friendly atmosphere. Your recommendation means a lot to us, and we're glad that you plan to continue bringing your car in for service. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 10, 2025

They do not keep you updated. Advisor Courtney Archer is the worst. She avoided me the whole time my car was at the Dealer ship. Even on pickup day she went to lunch at the same t More

by ieshiamathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Archer, Shawn Pickering
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Mar 13, 2025 -

Clay Cooley Nissan responded

Hello Ieshiamathis, We sincerely apologize for your experience with our service and appreciate your feedback. It is concerning to hear that you felt unacknowledged by Advisor Courtney Archer during your visit, particularly on pickup day. We strive to maintain clear communication and professionalism, and we regret that we fell short in this instance. Your comments will be addressed internally to ensure our team improves moving forward. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Clay Cooley Nissan

March 08, 2025

Chad was a pleasure to work with and I would highly recommend anyone go to see Chad if want a great car buying experience! More

by GCHARLTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Mackey, Shane Holcomb
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Mar 12, 2025 -

Clay Cooley Nissan responded

Hello Gcharlton, Thank you for your kind words about your experience with Chad! We're thrilled to hear that he provided you with a great car buying experience. Recommendations mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 04, 2025

People who there to serve u are very professional kind and very nice and have pleasant attitude. More

by slickyslickdn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Slickyslickdn10, Thank you for your kind words about our team. We strive to provide professional and friendly service, and it's wonderful to hear that our staff's pleasant attitude made a positive impression on you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 04, 2025

Great customer service from them I felt really good in buying the car I really liked it and appreciate everything you guys did More

by ADMIRED450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Clay Cooley Nissan responded

Hello Admired450, Thank you for your wonderful feedback! We're thrilled to hear that you felt great about your car purchase and appreciated the customer service you received. Our team is dedicated to making the buying experience enjoyable, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 03, 2025

The service was nice. They also repaired a flapping piece of plastic below my car. More

by tiffanys.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres, Shane Holcomb
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Tiffanys.kirk, Thank you for your positive feedback! We're glad to hear that you found our service nice and that we were able to address the flapping piece of plastic under your car. Your satisfaction is important to us, and we strive to provide quality repairs and excellent customer service. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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