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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
955 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 955 reviews

June 12, 2025

Had the best buying experience at Clay Cooley Nissan. Floyd Mcgriff was very professional, knowledgeable and patient. I will refer my friend and family More

by Big Tex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

They are calling me to trade in a vehicle I don’t own and have never visited their service department. More

by Jim.lemons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Clay Cooley Nissan responded

Hello Jim.lemons0, Thank you for bringing this to our attention. We apologize for any confusion or inconvenience caused. Please note, we do not have record of any contact regarding a vehicle trade-in from the information provided. We would appreciate the opportunity to clarify and assist you further—please contact our team directly with additional details so we can resolve this issue promptly. Clay Cooley Nissan

June 11, 2025

I had a CVT fluid change and an oil change done with my own oil and filter at this dealership. My 2022 Nissan Rogue Sport uses 4 qt of oil, and I gave them an unopened 5 qt bottle of oil. It's not too big More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Clay Cooley Nissan responded

Hello Johnny, Thank you for sharing your feedback. We're glad to hear you were satisfied with the service, including the tire rotation, multi-point inspection, and vacuuming. We apologize for not returning the remaining 1 quart of your oil, as we strive to provide complete service, and we will address this internally. We appreciate your understanding and your business. If there's anything further we can do to improve your experience, please let us know. Clay Cooley Nissan

June 10, 2025

Kemujika Okere was my service guy and he was very helpful, friendly, and professional. He listened attentively and communicated everything effectively. Service was great and quick. My car was washed More

by SWIRL324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Jun 12, 2025 -

Clay Cooley Nissan responded

Hello Swirl324, Thank you for your kind words and for being a loyal Nissan customer. We're glad Kemujika provided you with helpful, friendly, and professional service, and that your car looked like new after the wash and vacuum. We appreciate your trust in Clay Cooley and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

I have to thanks Clay cloy for sure they have good cars and nice downtown payment i have got one of my dream car More

by chitonyjuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Clay Cooley Nissan responded

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

My servircer was Vanessa Ovalle. She was immaculate! She was patient, kind, diligent and communicative and she is one the best that you have. More

by consuella.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Consuella.russell, Thank you for sharing your positive experience with Vanessa Ovalle. We are delighted to hear she was patient, kind, diligent, and communicative. We will be sure to pass along your kind words to her. Providing exceptional service is our priority, and it's wonderful to know Vanessa's efforts made a lasting impression. We appreciate your feedback and look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

I was very pleased with the process. Sean made it very easy to purchase my vehicle More

by saul5308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Saul5308, Thank you for your kind words. We're glad to hear that Sean made the process easy and that you were pleased with your vehicle purchase. Providing a smooth experience is our goal, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

KJ was very helpful. I appreciate how he handled my situation. It just took so long to get finished for installation of headlight bulbs, More

by gailturner09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Gailturner09, Thank you for your feedback. We're glad KJ was able to assist you and handle your situation effectively. We apologize for the longer than expected wait time for the headlight bulb installation. Your patience is appreciated, and we will strive to improve our turnaround times to better serve you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

Checkout was fast and efficient. Leonel recommended services needed for my vehicle. Customer service was overall satisfactory. More

by carlavanegas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Aguilar
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Carlavanegas16, Thank you for your positive feedback. We're glad to hear that your checkout was fast and efficient, and that Leonel was able to recommend the necessary services for your vehicle. We strive to provide satisfactory customer service and appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2025

Everyone we talked to was friendly and kind . Customer service is excellent. They definitely take their time on trying to help their customers. More

by salgadodalia70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Jun 06, 2025 -

Clay Cooley Nissan responded

Hello Salgadodalia70, Thank you for your kind words. We're glad to hear that our team was friendly and took the time to assist you thoroughly. Providing excellent customer service is our priority, and it's rewarding to know you felt well-supported during your visit. We appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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