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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
805 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 805 reviews

December 27, 2024

It is close by. The service is professional and fast. The waiting area is reasonable. More

by weshen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

We received great service from your great service team-especially Eli. We have always brought our Nissan vehicle to this dealership for service needs. More

by csreeves0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
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December 27, 2024

Thank you to Juan Gonzalez and his team for the excellent service on buying my new Frontier. More

by EDGAR
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

Get you approve quickly fast and the same day very friendly kind modest straightforward and they don't cut any corners. They can get you approved quickly. More

by kennyldavisking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2024

Great customer service. Over all very helpful in both negotiations and financing. It’s a great dealership. More

by ABRILD0536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2024

i had a service engine light on and a VDC light on and not one time was the issue addressed on the so-called 100+ check when i bought it in. Clay Cooley needs to say tis an oil change only. Nor was my More

by dthriler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2024

We were told by your finance department that if we paid off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest fo More

by PAUL.KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Paul.kelly, We genuinely apologize for the confusion regarding your loan payoff and the interest charges. It’s never our intention to mislead our customers, and we understand how frustrating this situation can be. We appreciate your willingness to work with us, and we take your feedback seriously as it helps us improve our processes. Please reach out to our finance department directly so we can resolve this issue for you and restore your trust in our dealership. Clay Cooley Nissan

December 24, 2024

Everybody involved made the purchase so quick and easy! All I had to was sign and drive! Go see Leo! More

by Terez Peace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Terez Peace, Thank you for your kind words! We're thrilled to hear that the purchase process was quick and easy for you. It's great to know that all you had to do was sign and drive. Leo and the entire team appreciate your recommendation and are always here to assist our customers in having a seamless experience. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

The result was worth the wait! It took some time for Leo to help me get the car I wanted but he stayed persistent and made it happen! More

by Derrick Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Derrick Oliver, Thank you for your kind words! We're thrilled to hear that the result was worth the wait and that Leo's persistence helped you find the car you wanted. Our team is dedicated to ensuring our customers have a positive experience, and your feedback highlights the commitment we strive for. We appreciate your patience and trust in us throughout the process! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

Process was very smooth and seamless! Already planning on going back for my next purchase! More

by Brandon Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Brandon Jones, Thank you for your fantastic review! We're thrilled to hear that the process was very smooth and seamless for you. It's always our goal to provide an effortless experience, and we appreciate your feedback. We're excited to know you're already planning your next purchase with us. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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