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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
952 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 952 reviews

June 10, 2025

Kemujika Okere was my service guy and he was very helpful, friendly, and professional. He listened attentively and communicated everything effectively. Service was great and quick. My car was washed More

by SWIRL324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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June 05, 2025

I have to thanks Clay cloy for sure they have good cars and nice downtown payment i have got one of my dream car More

by chitonyjuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Clay Cooley Nissan responded

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

My servircer was Vanessa Ovalle. She was immaculate! She was patient, kind, diligent and communicative and she is one the best that you have. More

by consuella.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Consuella.russell, Thank you for sharing your positive experience with Vanessa Ovalle. We are delighted to hear she was patient, kind, diligent, and communicative. We will be sure to pass along your kind words to her. Providing exceptional service is our priority, and it's wonderful to know Vanessa's efforts made a lasting impression. We appreciate your feedback and look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

I was very pleased with the process. Sean made it very easy to purchase my vehicle More

by saul5308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Saul5308, Thank you for your kind words. We're glad to hear that Sean made the process easy and that you were pleased with your vehicle purchase. Providing a smooth experience is our goal, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

KJ was very helpful. I appreciate how he handled my situation. It just took so long to get finished for installation of headlight bulbs, More

by gailturner09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Gailturner09, Thank you for your feedback. We're glad KJ was able to assist you and handle your situation effectively. We apologize for the longer than expected wait time for the headlight bulb installation. Your patience is appreciated, and we will strive to improve our turnaround times to better serve you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

Checkout was fast and efficient. Leonel recommended services needed for my vehicle. Customer service was overall satisfactory. More

by carlavanegas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Aguilar
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Jun 09, 2025 -

Clay Cooley Nissan responded

Hello Carlavanegas16, Thank you for your positive feedback. We're glad to hear that your checkout was fast and efficient, and that Leonel was able to recommend the necessary services for your vehicle. We strive to provide satisfactory customer service and appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2025

Everyone we talked to was friendly and kind . Customer service is excellent. They definitely take their time on trying to help their customers. More

by salgadodalia70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Jun 06, 2025 -

Clay Cooley Nissan responded

Hello Salgadodalia70, Thank you for your kind words. We're glad to hear that our team was friendly and took the time to assist you thoroughly. Providing excellent customer service is our priority, and it's rewarding to know you felt well-supported during your visit. We appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2025

Courtney did a wonderful job taking care of my issue. Not only that, she went above and beyond with her professionalism and kindness! More

by hosey_james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jun 06, 2025 -

Clay Cooley Nissan responded

Hello Hosey_james, Thank you for your kind words. We're thrilled to hear that Courtney provided you with professional and caring service, going above and beyond to resolve your issue. Your satisfaction is our top priority, and we appreciate your recognition of her efforts. If you need further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2025

Replaced transmission. Vehicle still having same issues and became worse. Terrible for well known car dealership service dept More

by kdjohnson342
Recommend Dealer
No
Employees Worked With
Service dept
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Jun 06, 2025 -

Clay Cooley Nissan responded

Hello Kdjohnson342, I'm sorry to hear about your ongoing issues despite replacing the transmission. We strive to provide quality service and regret that your experience did not meet expectations. We would like to review the details of your case and work towards a resolution. Please contact our service manager at your earliest convenience so we can address your concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to make this right. Clay Cooley Nissan

May 31, 2025

I had a very positive experience with Nissan. Mr. James Sheppard took time to make sure I understood everything More

by SHERI.BROWN1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Clay Cooley Nissan responded

Hello Sheri.brown1961, Thank you for your positive feedback. We're glad to hear that Mr. Sheppard took the time to ensure you understood everything and that your experience with Nissan was satisfying. Providing clear and attentive service is our priority, and we appreciate your recognition of our team's efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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