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Clay Cooley Kia
Irving, TX
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A Great Experience Here's the deal. I don't write reviews. In this case I'm. I visited maybe 10 dealership over the last couple of weeks before I bought my car. I neve Here's the deal. I don't write reviews. In this case I'm. I visited maybe 10 dealership over the last couple of weeks before I bought my car. I never had any brand loyalty. The fact is I went to Central Kia of Irving because my younger sister told me... How good they were. I planned on meeting with Renea Milton. My plan was....I would look around. I would thank her for her time and head to another dealership down the road where I had brought another vehicle. She pulled up in a Black 14 Sportage. When I drove the car . I knew it was the one. I got the payments right around what I wanted. You'll see other reviews saying it was the greatest car buying experience from start to finish. The fact is my sister and niece have purchase a car from Central Kia. The fact is Renea didn't get the sale because she knows them. Renea got the sale because she earned my business. More
A great car buying experience! Renea Milton is a great sales rep. I had a very painless, enjoyable experience at Central Kia in Irving. I normally hate buying a car. I know what I w Renea Milton is a great sales rep. I had a very painless, enjoyable experience at Central Kia in Irving. I normally hate buying a car. I know what I want before I ever walk into a dealership. I don't like to feel pushed or pressured into buying more than what I came in looking for. Renea did a wonderful job of getting me exactly what I wanted and did not try to up sell me once it was made clear that I had one goal in mind. Thanks Renea!!! More
Renae Milton was Awesome! This was my first big girl purchase on a brand new car and I must say Central Kia of Irving did an outstanding job. Their customer service was friendl This was my first big girl purchase on a brand new car and I must say Central Kia of Irving did an outstanding job. Their customer service was friendly and everyone was so helpful and nice. The young lady who helped me Renea Milton, through out the whole process was very sweet and patient. She was very polite, understandable and reasonable. Any question or doubt I had she went out of her way to make sure the purchase I would make was one that I would enjoy and want. Renea took me step by step and made sure my new car strived up my meets and it did. The staff and financing people were also AWESOME and GREAT! I would definitely recommend Central Kia of Irving you guys were beyond amazing! Thank you so much for everyones help at Central Kia and Renea in purchasing my new car I love it. More
Wonderful I have purchased a few cars and nothing compares to how wonderful Mike Williams was. He was energetic and willing to listen to what I wanted. He never I have purchased a few cars and nothing compares to how wonderful Mike Williams was. He was energetic and willing to listen to what I wanted. He never seemed any less when I had decisions to make and I really didn't know what I wanted. He showed me different cars to be able to choose what I wanted. Kia has come a long way with cars and I really like my new Kia Optima. The financing people were just as wonderful and helpful as Mike was. I would recommend Central Kia of Irving to everyone I know that wants a Kia. They are GREAT!!!! More
Excellent Service I want to put emphases on excellent team work! Everyone was so friendly, and helpful. My salesman Torrey Kendall was excellent, caring, and strived to I want to put emphases on excellent team work! Everyone was so friendly, and helpful. My salesman Torrey Kendall was excellent, caring, and strived to get my needs met. I felt like I was taken under his wing, and had nothing to worry about. Bravo Central KIA of Irving! More
Herman Mansel was great! ! The overall experience was great from start to finish. The inventory was large and the staff was top notch. HERMAN MANSEL is a huge part of the reason The overall experience was great from start to finish. The inventory was large and the staff was top notch. HERMAN MANSEL is a huge part of the reason that my wife, my kids and I enjoy our 13 DODGE JOURNEY to this date. Not only did he find a vehicle that meet or needs exactly, but he educated us as on different aspects to consider while doing the deal. To add to this, he follows up with us periodically; genuinely caring about us and not just sales. I am definitely giving him a call this week to look for another car and in the future for our business trucks. Great business with Great staff. More
Awesome Experience!!! Great car buying experience!! I did an internet search and found the car I was looking for. David contacted me with more details. I never felt pressur Great car buying experience!! I did an internet search and found the car I was looking for. David contacted me with more details. I never felt pressure to buy. It took me about 2 weeks to decide if I was ready to purchase the car and David was really patient. I was so glad that no one was pushy. He addressed all my concerns and questions. When it was time for financing I was afraid I would not qualify since I don't have great credit. Then I met Ms. B and she worked the deal with a financing institute that would work with me. My down payment and monthly payment stayed in the range I needed it to be so I could afford it. David and Ms. B really made me feel confident with my purchase. More
Ask for Milton! The best car buying experience I've ever had. Milton was amazing! From the moment you step out of your old car and drive off in your new one, everyone The best car buying experience I've ever had. Milton was amazing! From the moment you step out of your old car and drive off in your new one, everyone at Central Kia of Irving made you feel welcomed. Milton worked a miracle and got me into a 2015 Optima with a monthly payment I can afford. If anyone needs a car, Milton will bend over backwards and jump through hoops to help you get the car you want. I am very impressed with him and will recommend Central Kia to everyone I know.. just ask for Milton! A+++++ Service!!! Thank you Milton for everything! More
Thank you! Kia offers the best service! I love my car and all the personnel at Central Kia of Irving...The salesperson and the person at the service were very p Kia offers the best service! I love my car and all the personnel at Central Kia of Irving...The salesperson and the person at the service were very professional and helpful and I had a really nice experience! Thanks you, so much! More
Putting the customer back in customer service I am truly an amatuer when it comes to buying cars from dealerships. In fact this was my first brand new car experience but I do know customer servic I am truly an amatuer when it comes to buying cars from dealerships. In fact this was my first brand new car experience but I do know customer service and Central Kia of Irving hands down has it. Not once did I feel like a "number" or a "commission". I felt like a "person". The entire staff was friendly and attentive to my needs. They "held my hand" through the process. They answered every question with a smile and even answered questions I never thought to ask. I actually felt like I was buying a car from a friend. Though I went half my life without ever purchasing a new car, it was well worth the wait. I drove off the lot feeling like a "pro" by the time everything was finished. And the best part was I drove off in the car I wanted with all the features I wanted and then some. More