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Clay Cooley Kia
Irving, TX
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I have nothing but great things to say Alex was greeting me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended ques me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended questions the entire staff was friendly and everyone one of them asked if I needed anything, they made me feel like part of the family ... Ms.B " Ms.Bethany Henderson the icing on the cake!!!! not sure about your past staff, but This Is A Great One You Have Now!!!!! More
Randy was great with helping me find a new car. I worked with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him bec with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him because of how he treated me that when I could buy a car I would come back and see him. More
The salesman was knowledgable about the car, very helpful but not pushy, he found her the exact model she wanted at another dealer we agreed on price etc... (then they sold the car out from under him. The sa but not pushy, he found her the exact model she wanted at another dealer we agreed on price etc... (then they sold the car out from under him. The sales mag got involver and they found her another car, were easy to work with and very professional - very good experience overall More
Randy was awesome, he helped me every step of the way and made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience with central kia and would recommend them to anyone. More
My husband and I were in search of trading our older model vehicle for something more resourceful for our families needs. Not knowing where we stood in the "line of credit" we were very sceptical about model vehicle for something more resourceful for our families needs. Not knowing where we stood in the "line of credit" we were very sceptical about actually being able to use our vehicle for a trade in, let alone qualify for a newer vehicle. As of June 2, 2012 we are now in a 2012 Kia Sedona!! Thank you Randy from start to finish you were awesome! Never have we had such a great experience in purchasing a new/vehicle! It was the most painless, enjoyable, and over all just WOW! Thanks again Randy!!!! Gabriel & Samantha Garamillo More
Walked in the dealership on a mission and everyone was very helpful! Had previous bad experiences and this was by far the best customer service I have received in a long time. Randy was patient, friendly, very helpful! Had previous bad experiences and this was by far the best customer service I have received in a long time. Randy was patient, friendly, knowledgeable and got me the car I wanted for an awesome price! My dad was also very pleased! I would definitely recommend this central Kia of Irving and Randy August to all my family and friends! Love my car! Thanks Randy aka The Great One :))) More
I was interested in a new vehicle I had seen advertised. When I inquired to purchase, they said yes they still had that vehicle available and quoted a price $1500 higher than their advertised priced. When I When I inquired to purchase, they said yes they still had that vehicle available and quoted a price $1500 higher than their advertised priced. When I pointed this out, they said it was because the advertised price included a $500 military incentive discount that I didn't qualify for (I qualified for all other possible incentives). They wanted to completely ignore addressing the other $1000 difference which made them that much higher than other dealers and tried to change the subject rather than address it. It was clear this is a shady, deceptive business, so I left before they could even get to the part where I'm almost sure they would have tried to add even more as some sort of doc fee or processing charge. I'm still buying a Kia, but it will be from a different dealer that doesn't play these games. More
We had never considered the Kia Optima before a friend had told us about it. We went and test drove it and were sold! I can't thank Herman and Peter enough -- they were OUTSTANDING to work with! They w had told us about it. We went and test drove it and were sold! I can't thank Herman and Peter enough -- they were OUTSTANDING to work with! They were very customer service oriented and worked hard to meet our criteria in what we were looking for. The entire process from the test drive, to multiple phone conversations, sale, and satisfaction follow-up was much easier when working with these gentlemen. I would definetely recommend them to family and friends! More
After dealing with other Kia dealerships and wasting a lot of my time driving all over town on false promises, I called into Central Kia of Irving to find out if they could assist me. From the moment Rand lot of my time driving all over town on false promises, I called into Central Kia of Irving to find out if they could assist me. From the moment Randy answered the phone, I felt that they were there to find my needs and overcome obstacles in the way of me getting into a vehicle. More
After a bad experience with a Ford dealership in the area late last year, my experience at Central Kia was excellent. Randy in particular was a joy to work with. He listened to my concerns, followed up with late last year, my experience at Central Kia was excellent. Randy in particular was a joy to work with. He listened to my concerns, followed up with me through the process of deciding if I really wanted to trade in my truck, and showed me several options. He addressed some reservations I had, got me a great deal on my trade, and even surprised me by recommending a car I hadn't really considered, but turns out to be just perfect for my needs and taste. Everybody at Central Kia, from reception to sales to finance, were unfailingly friendly, professional, and best of all, communicative. When working on a major financial decision and transaction, the worst part is the waiting for answers. Other car dealerships have left me hanging for hours or even days with no communication or consideration for my time. The staff at Central Kia were very respectful, and I'm thrilled with my sharp little Forte Koup. I'd recommend this car, this company, this location, and Randy to anybody looking for a new vehicle. These folks really "get it". More