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Clay Cooley Kia

Irving, TX

2.0
141 Reviews

1247 East Airport Frwy

Irving, TX

75062

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Showing 141 reviews

July 09, 2012

I have nothing but great things to say Alex was greeting me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended ques More

by Davida0924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex G, Jeff, and Ms.B
Jul 10, 2012 -

Clay Cooley Kia responded

Thank you for letting us know how we're doing! We're so glad you find our dealership easy to work with and very customer friendly. Customer service is our number one priority, so it's always a pleasure to hear back from a satisfied guest. Please let us know if we can help you with anything else. Be sure to like us on Facebook and Twitter for exclusive special offers and updates. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 07, 2012

Randy was great with helping me find a new car. I worked with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him bec More

by kippes13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 07, 2012 -

Clay Cooley Kia responded

Congratulations on your new vehicle! We're glad to hear you had a good time with Randy at our dealership. We believe that a knowledgeable and stress-free environment are important aspects in an enjoyable car shopping experience. Be sure to like us on Facebook and follow us on Twitter to receive monthly specials. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 07, 2012

The salesman was knowledgable about the car, very helpful but not pushy, he found her the exact model she wanted at another dealer we agreed on price etc... (then they sold the car out from under him. The sa More

by rrhayes3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August, Larry Alton, (mark or Mike) finance person
Jun 08, 2012 -

Clay Cooley Kia responded

Congratulations on your new vehicle! It is always great to hear such kind words from our visitors. It lets us know that we are meeting our goal of excellence in customer satisfaction. Please let us know if you have any questions or concerns with your vehicle. Be sure to like us on Facebook and Twitter for exclusive special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 07, 2012

Randy was awesome, he helped me every step of the way and made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience More

by Sjhayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August
Jun 08, 2012 -

Clay Cooley Kia responded

Thank you for taking the time to provide us with this wonderful feedback! We're glad to hear that you enjoyed your experience with Randy at our dealership. We strongly believe in a simple and stress-free car shopping environment. Be sure to check us out on Twitter and Facebook for updates and special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 04, 2012

My husband and I were in search of trading our older model vehicle for something more resourceful for our families needs. Not knowing where we stood in the "line of credit" we were very sceptical about More

by garamillog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August
Jun 05, 2012 -

Clay Cooley Kia responded

Gabriel and Samantha, Thank you for sharing your experience with us! We're happy to hear Randy was helpful and informative from start to finish. If you have any questions or concerns with your new vehicle please don't hesitate to contact us. Don't forget to like us on Facebook and Twitter to see special offers. Thanks again for choosing Central Kia of Irving! Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

May 21, 2012

Walked in the dealership on a mission and everyone was very helpful! Had previous bad experiences and this was by far the best customer service I have received in a long time. Randy was patient, friendly, More

by Brittany557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August
May 21, 2012 -

Clay Cooley Kia responded

Brittany, Congratulations on the purchase of your new vehicle! We are pleased to hear that Randy was able to quote you a great price and help you pick out the perfect vehicle for you. Our goal is to have 100% customer satisfaction, and we believe a large selection is integral to our customers finding the best car for them. We hope that our service has earned your future business. Check us out on Facebook and Twitter to get exclusive updates on promotions and deals going on at our dealership. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

May 16, 2012

I was interested in a new vehicle I had seen advertised. When I inquired to purchase, they said yes they still had that vehicle available and quoted a price $1500 higher than their advertised priced. When I More

by not a sucker
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 08, 2012 -

Clay Cooley Kia responded

We would like to sincerely like to apologize for your experience with our dealership. We strive to have 100% customer satisfaction in all aspects of our dealership and we regret to hear of this. We would like to further understand what happened and work towards a resolution. If you would be so kind to contact me at your earliest convenience. Regards, Gene Preskitt – GSM – Irving 972-422-5300

May 09, 2012

We had never considered the Kia Optima before a friend had told us about it. We went and test drove it and were sold! I can't thank Herman and Peter enough -- they were OUTSTANDING to work with! They w More

by landaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman & Peter
May 10, 2012 -

Clay Cooley Kia responded

Congratulations on your new Kia Optima! We are so happy to hear you are enjoying it. Our whole team here at Central Kia is dedicated to providing an all-around great experience and we’re glad to hear we could provide this level of service to you. We look forward to seeing you in the future! Thank you for your recommendation. Visit us on Facebook and Twitter for exclusive specials. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

April 25, 2012

After dealing with other Kia dealerships and wasting a lot of my time driving all over town on false promises, I called into Central Kia of Irving to find out if they could assist me. From the moment Rand More

by JSHendrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August
Apr 26, 2012 -

Clay Cooley Kia responded

Thank you so much for sharing your experience with us! We are happy to hear that Randy was knowledgeable and was able to guide you in the right direction of getting you into a new vehicle. We will be sure to pass along your kind words to him. Be sure to follow us on Twitter and Facebook for special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

April 17, 2012

After a bad experience with a Ford dealership in the area late last year, my experience at Central Kia was excellent. Randy in particular was a joy to work with. He listened to my concerns, followed up with More

by joepauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy August
Apr 18, 2012 -

Clay Cooley Kia responded

We're sorry to hear about your previous experiences at other car dealerships but we would like to thank you for this wonderful feedback! Randy is a valued team member, and we are pleased to hear your experience was smooth from start to finish with our entire team. We always strive to work with our customers to find the right vehicle at the right price. We look forward to doing business with you in the future, whether that be taking care of your Forte Koup in our service center or finding you another great vehicle. Check us out on Facebook and Twitter for special service offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com