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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.4
268 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 268 reviews

March 09, 2026

Service was great, on time, everything was explained, Mike was great. Car was available for the time promised More

by samgrenz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 09, 2026 -

Clay Cooley Kia responded

It’s wonderful that your service visit stayed on schedule and our team took the time to explain every step. We’re pleased your Kia was ready when promised. Thank you for your kind review, and we look forward to serving you again.

March 03, 2026

The salesman Steven Powell was very knowledgeable and professional which made the whole car experience easy. More

by lamcleroy09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Clay Cooley Kia responded

Thank you for choosing Kia and congratulations on your new Kia. Jason is pleased to hear our knowledgeable and professional approach made the entire experience effortless. We appreciate your feedback and look forward to assisting you again.

February 27, 2026

Easiest car buying experience I have had! Thank you! I would recommend 10/10. Come see clay Cooley Kia More

by mvallejo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 27, 2026 -

Clay Cooley Kia responded

Knowing your purchase of the new Kia K4 was so straightforward is exciting. Congratulations on your new ride. We’re grateful for your recommendation and glad we could make the process seamless.

February 26, 2026

Gabby and (Terrian)Tron were great to work with from start to finish they made sure I got everything I wanted I would highly recommend them More

by johnsonroma07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby
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Feb 26, 2026 -

Clay Cooley Kia responded

It’s wonderful to hear our team guided you from start to finish and helped you find everything you wanted in your Kia. We appreciate your recommendation and look forward to assisting you again.

February 22, 2026

Jessica L. Provided Excellent customer Service Today. She courteous and was very professional. Go! Jessica More

by Deborah Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Lopez
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Feb 22, 2026 -

Clay Cooley Kia responded

Thank you for sharing that you received courteous and professional assistance from our staff today. We’re glad your Kia service visit met your expectations. We look forward to welcoming you back soon.

February 21, 2026

I was meet with a smile by Douglas. He kept me updated when oil change was finished and car wash washed and I was ready to go. He updated my profile and opened my car door. Such a gentl More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Feb 21, 2026 -

Clay Cooley Kia responded

Thank you for sharing your experience with our team during your recent Kia service. We’re glad the timely updates on your oil change, profile update, and car wash made your visit seamless. We appreciate your feedback and look forward to assisting you again.

February 21, 2026

Amazing customer service and communication! I received updates as they came in and all smiles at all time! More

by Arzolagiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Lopez
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Feb 21, 2026 -

Clay Cooley Kia responded

Thank you for celebrating our communication and warm atmosphere during your Kia Sorento service. We’re pleased our team kept you informed and welcoming throughout. We appreciate the five-star rating!

February 19, 2026

Dropped off the car and got it back in about three hours. Easy to deal with. More

by M
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Clay Cooley Kia responded

Thank you for trusting us with your Kia Sorento. We’re glad the drop off and pick up went smoothly in about three hours. Thanks for the five star rating and for sharing your experience.

February 17, 2026

The waiting room is very spacious and the men's bathroom was nice and clean. More

by goodmanfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas in the service department
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Feb 17, 2026 -

Clay Cooley Kia responded

It’s great to know the spacious waiting area and clean restroom enhanced your Kia service experience. Thank you for sharing your feedback on your Telluride visit. We look forward to welcoming you back to our service department soon.

February 15, 2026

Having worked with KIA dealership over 6 KIAs this is a great team. Service team is always on point; quick and efficient. More

by MJRoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2026 -

Clay Cooley Kia responded

Thank you for choosing us again as you’ve added six Kia vehicles over the years. We’re thrilled that Jason and our service team provided quick, efficient care for your Kia Telluride. We look forward to helping with your next visit.

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