Clay Cooley Hyundai of Terrell - Service Center

I went in to get a recall taken care of. 2013 Sonata. The lady ask me if I was having any maintenance work done. I said no. Just the recall. 5 minutes later she comes in holding cabin air 2013 Sonata. The lady ask me if I was having any maintenance work done. I said no. Just the recall. 5 minutes later she comes in holding cabin air filter and engine air filter. Those are maintenance items. She said they needed to be changed. I said no. Those are maintenance items. I will change. I told her to bang them out in the trash and put them back. They just reinstalled. They stuffed the garbage that was on cabin air filter back into location. Made a mess in floor on passenger side of vehicle. Needless to say I was upset. When they finished with recall I went across street to Walmart and purchased and replaced air filters More

The service representative was courteous and immediately had my vehicle in the service area, which was prompt. The waiting area was comfortable and clean with a variety of snacks and drinks. had my vehicle in the service area, which was prompt. The waiting area was comfortable and clean with a variety of snacks and drinks. More

Friendly employees were happy to direct me to service dept and were happy to show me some vehicles while waiting for my ride dept and were happy to show me some vehicles while waiting for my ride More

Excellent service, in and out. Can't wait for the new location to open up. Can't wait for the new location to open up. More

Great sales person, she put my wife and i in the car we wanted a 2025 Hyundai Santa Fe. Unlike others in the past which would put us in what they thought would be good for us. I highly recommend her very f wanted a 2025 Hyundai Santa Fe. Unlike others in the past which would put us in what they thought would be good for us. I highly recommend her very friendly might I add. More

Quick service and couteous. Appointment times given whenever needed. All done with a smile.good waiting room. Appointment times given whenever needed. All done with a smile.good waiting room. More

Had such a great experience fast and simple! Very honest no gimmicks I recommend this dealer to anyone! Very honest no gimmicks I recommend this dealer to anyone! More

The service was excellent. The whole team was very helpful. Will definitely be back for service again. The whole team was very helpful. Will definitely be back for service again. More

Knowledgeable, efficient, they kept us updated about my car’s status. The waiting area and show room we’re comfortable and pleasant no-pressure approach to selling and service. car’s status. The waiting area and show room we’re comfortable and pleasant no-pressure approach to selling and service. More

They are friendly and nice good service I will recommend tickets someone to them the place is clean inside tickets someone to them the place is clean inside More