Clay Cooley Hyundai of Terrell - Service Center
Terrell, TX
45 Reviews of Clay Cooley Hyundai of Terrell - Service Center
I like it! The only thing I don't care for is they are trying to get you to buy a new Car! And I am disabled and on a budget and happy with the One I have now, The only thing I don't care for is they are trying to get you to buy a new Car! And I am disabled and on a budget and happy with the One I have now, plus when I got it I paided cash because I didn't want any car notes ?? More
I recently had the pleasure of working with Jonathan, the service advisor, at Hyundai in Terrell, and I couldn't be more impressed with his exceptional service. From the moment I arrived, Jonathan went above service advisor, at Hyundai in Terrell, and I couldn't be more impressed with his exceptional service. From the moment I arrived, Jonathan went above and beyond to ensure my vehicle was taken care of promptly and efficiently. Jonathan's expertise as a service advisor was evident as he carefully listened to my concerns and provided clear explanations of the necessary repairs. He kept me informed throughout the entire process, ensuring I felt confident in the work being done on my car. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. I highly recommend Hyundai in Terrell for all your automotive service needs, and I am grateful to Jonathan for his outstanding assistance. Thank you, Jonathan, for your excellent service! More
They wanted to charge me for things I did not need to fix my issue. Did state clear agreements and had a misunderstanding of the information. my issue. Did state clear agreements and had a misunderstanding of the information. More
Bad service experience. I was recommended to replace 1 tire when the other 3 were too worn to replace just 1 tire because of a tire impact bubble. The dealership also failed I was recommended to replace 1 tire when the other 3 were too worn to replace just 1 tire because of a tire impact bubble. The dealership also failed to located a 2nd tire bubble on a second tire. I don't know how close they are really looking at the car. I was also told that an alignment can be completed at a Hyundai dealership location and that they had to sub that work out. Not what I expect from a dealership. More