Clay Cooley Hyundai of Terrell - Service Center

Great service knowledgeable and very polite! They review the issue you may be having and how they resolved it. Prompt scheduling They review the issue you may be having and how they resolved it. Prompt scheduling More

This dealership has always treated me with great respect, as I have seen them do other customers. Their Customer Service Department does an excellent job! - Dr. Wells as I have seen them do other customers. Their Customer Service Department does an excellent job! - Dr. Wells More

Had a little bit of a mishap during my cars service but they made it right and resolved the inconvenience. they made it right and resolved the inconvenience. More

They let me know that my part was in didn’t take them long and was very nice no problem long and was very nice no problem More

Great service. Great experience. Great people. Working with the service team was great. They were great! Great experience. Great people. Working with the service team was great. They were great! More

The service team is top notch, amazing service and communication, they go above and beyond. communication, they go above and beyond. More

Everyone was very friendly. My questions were answered, and I was kept updated about when my car was ready. My questions were answered, and I was kept updated about when my car was ready. More

Pleasant, friendly that was Heather. But everyone said hi when they passed thru the waiting room. But everyone said hi when they passed thru the waiting room. More

I went in to get a recall taken care of. 2013 Sonata. The lady ask me if I was having any maintenance work done. I said no. Just the recall. 5 minutes later she comes in holding cabin air 2013 Sonata. The lady ask me if I was having any maintenance work done. I said no. Just the recall. 5 minutes later she comes in holding cabin air filter and engine air filter. Those are maintenance items. She said they needed to be changed. I said no. Those are maintenance items. I will change. I told her to bang them out in the trash and put them back. They just reinstalled. They stuffed the garbage that was on cabin air filter back into location. Made a mess in floor on passenger side of vehicle. Needless to say I was upset. When they finished with recall I went across street to Walmart and purchased and replaced air filters More

The service representative was courteous and immediately had my vehicle in the service area, which was prompt. The waiting area was comfortable and clean with a variety of snacks and drinks. had my vehicle in the service area, which was prompt. The waiting area was comfortable and clean with a variety of snacks and drinks. More