Clay Cooley Hyundai of Rockwall - Service Center

I was unnecessarily delayed by 2 hrs b/c they reset the module for a recall task before doing inspection and because of it they added mileage to my car because it had to be driven 50 miles at 50-60 mi/hr w module for a recall task before doing inspection and because of it they added mileage to my car because it had to be driven 50 miles at 50-60 mi/hr which kept me there for 4 hrs instead of 2 and I missed my brunch date. Otherwise everyone was very nice. More

The work was completed very quickly and very well - the service people are very good and easy to work with-Thanks service people are very good and easy to work with-Thanks More

Very friendly staff, but they would not listen to me about my issue and wanted to complete $750 worth of replacements/labor that would NOT have fixed my issue but would have had new parts that did NOT n about my issue and wanted to complete $750 worth of replacements/labor that would NOT have fixed my issue but would have had new parts that did NOT need to be replaced to begin with! I just wish they would have listened to little ol me instead of their overpriced mechanical ingeniousness!!! Finally found a local shop 3 weeks later that would listen to me and had my car back up and running in just a couple hours after they got the needed part!!! So in the long run they cost me 3 extra weeks of a rental car, you would think the Hyundai service expertise would supersede a local shop, but that was not my experience at all!!! More

Dealership was great just had a hard time for them to fix some simple fix. After having my truck for a couple of days. But they were nice enough to fix it anyway. Thanks Clay Cooley. At no charge!! some simple fix. After having my truck for a couple of days. But they were nice enough to fix it anyway. Thanks Clay Cooley. At no charge!! More

Always have first class service from this dealership. The staff is amazing. I highly recommend. The staff is amazing. I highly recommend. More

GREAT GREAT EXCELLENT FIVE STAR ON TIME CUSTOMER SERVICE FIVE STAR WAIT TIME FIVE STAR FIVE STAR WAIT TIME FIVE STAR More

Philip Barth was great an professional as usual. It was in and very quickly and the service taken care of. Look forward to coming back soon to get my oil changed. It was in and very quickly and the service taken care of. Look forward to coming back soon to get my oil changed. More

Most Clay Cooley dealerships strive for excellence. At least, that is my experience. Some dealerships do better than others. This is a good one. At least, that is my experience. Some dealerships do better than others. This is a good one. More

Jennifer was the best customer service person I have dealt with in years. Real customer service so I give her an A+. Everyone was very helpful with the questions that I had and very nice. dealt with in years. Real customer service so I give her an A+. Everyone was very helpful with the questions that I had and very nice. More

I rate the service department higher than the sales. Didn't feel my business was appreciated when I bought my 2nd vehicle. However, the service advisor, Phillip Barth, has always kept my interest and v Didn't feel my business was appreciated when I bought my 2nd vehicle. However, the service advisor, Phillip Barth, has always kept my interest and vehicle needs a top priority. I've used a few other advisors and they're not too bad but Phillip has always been the best. More