Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
184 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Incredible to work with. Went the extra mile and had Hyandai step in and help! Thanks Phillip in Service for all that you’ve done. Went the extra mile and had Hyandai step in and help! Thanks Phillip in Service for all that you’ve done. More
Very helpful sales personnel. Great service department. Will use Rockwall dealer for servicing our 2 cars for sure! Great service department. Will use Rockwall dealer for servicing our 2 cars for sure! More
Service department itself is great! However was surprised to be charged a 3% surcharge fee I was not made aware of beforehand to use a credit card. A $39.72 charge on a $1,300 invoice. However was surprised to be charged a 3% surcharge fee I was not made aware of beforehand to use a credit card. A $39.72 charge on a $1,300 invoice. Another employee heard me express my shock at such a fee when time to pay and said do not charge him. However he said he was charging me because I used one of their own dealership coupons. UNBELIEVABLE!!! Not wanting to cause a scene I did pay but have been angry with myself every since. I will certainly be looking to purchase my next vehicle from a non Clay Cooley dealership in the future. More
Kenny, Bob, and the Director, Darold are awesome. They really treat you like family and not just a customer. They work hard to get you back on the road as soon as possible. I live in Mesquite and had They really treat you like family and not just a customer. They work hard to get you back on the road as soon as possible. I live in Mesquite and had nothing but issues from Mesquite Hyundai and am will ing to drive the extra miles and go to Rockwall. Thank you for all you do.. More
Explain to Wayne that I have coupons to attach to my services, got home, review the bill and I was charged full price after he told me that he applied to discounts. services, got home, review the bill and I was charged full price after he told me that he applied to discounts. More