Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
292 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Kenny is a great service advisor. He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and pr He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and promised the car to be ready on Tuesday. I had the car back the following day. More
Kenny was extremely helpful and responsive. He made sure all of my issues were handled and made the process easy! He made sure all of my issues were handled and made the process easy! More
I was quoted over $1,000 to replace a window regulator after I was already charged $183 just to diagnose the problem (at which time they also found 10 other accompanying “problems”). I promptly said no th after I was already charged $183 just to diagnose the problem (at which time they also found 10 other accompanying “problems”). I promptly said no thank you and went to collect my vehicle. I took it to a reputable paint and body shop that replaced it for $200 TOTAL. I said “Surely there is a mistake. I am certain I owe more than $200.” The shop owner said, “We don’t charge for work that we don’t do.” There you have it folks! If you want to be charged for work that isn’t being done, then take it to the dealership for service and repair! More
As always I had quick and thorough service on my Palisade. I like the identification of what is needed and recommended which helps me budget for next visi Palisade. I like the identification of what is needed and recommended which helps me budget for next visi More
Customer service oriented and motivated to provide an exceptional experience for the client. Proactive and timely communication. exceptional experience for the client. Proactive and timely communication. More