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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
184 Reviews

184 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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November 18, 2024

Incredible to work with. Went the extra mile and had Hyandai step in and help! Thanks Phillip in Service for all that you’ve done. More

by Chris Vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in Service Dept.
November 18, 2024

Very helpful sales personnel. Great service department. Will use Rockwall dealer for servicing our 2 cars for sure! More

by ling333dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Service department itself is great! However was surprised to be charged a 3% surcharge fee I was not made aware of beforehand to use a credit card. A $39.72 charge on a $1,300 invoice. More

by DTL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Philip Barth was excellent
November 15, 2024

This is the friendliest and cleanest Clay Cooley Hyundai I’ve ever been to. Very nice people! More

by kjbeeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
November 14, 2024

Bob Weidman was very helpful with questions that I had and very nice about it More

by cloosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Weidman
November 12, 2024

Always efficient, knowledgeable service. Philip Barth is just the best service advisor. He takes great care of me. More

by sulainecallaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 11, 2024

Love dealing with Phil. He is the best. Courteous, honest. Always feel like we are are truly the customer. More

by jrsr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
November 11, 2024

The staff at this location is very friendly and knowledgeable. I was treated with the utmost respect. More

by Curtbry771@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 11, 2024

Kenny, Bob, and the Director, Darold are awesome. They really treat you like family and not just a customer. They work hard to get you back on the road as soon as possible. I live in Mesquite and had More

by Suz.chris2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob and Kenny
November 11, 2024

Explain to Wayne that I have coupons to attach to my services, got home, review the bill and I was charged full price after he told me that he applied to discounts. More

by donnawashington3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
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