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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
127 Reviews

127 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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April 05, 2024

There was a mix up on my scheduled service~service rep & service manager worked to “fix” it. More

by TESMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
April 04, 2024

Great service, beautiful new building, friendly staff and very efficient. Will be back for my next service More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Not listed and can’t remwber
April 04, 2024

Parts Manager and Parts associate (Cody) had top Notch customer service. Highly impressed. They were knowledgeable, relatable and friendly. More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Manager (Donald?, Ronald?) and Cody (not from sales)
April 04, 2024

Phil at the service counter was very courteous and explained and answered my questions.and answers Thank you More

by adambmr
Recommend Dealer
Yes
Employees Worked With
Steven Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in Service
April 03, 2024

Great team of folks here. Very pleasant staff and eager to please their customers- I have had great experiences here and they actually understand what “customer service and sa More

by darrylm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl
April 03, 2024

Very clean service area. All employees I came in contact with were friendly, courteous and knowledgeable. Couldn’t ask for a better experience. More

by DRMCKEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Philip, Cody and the lady that greets you (? Name), along with the cashier. I dealt with four employees only.
April 01, 2024

Jenifer took good care of me, kept me informed. Service was done in a timely manner. More

by HALLVICKI50
Recommend Dealer
Yes
Employees Worked With
Jenifer Ohlemacher
April 01, 2024

Quick service & Philip was nice The service was done very quickly and Philip Barth was nice. More

by MORENOPEGGY902
Recommend Dealer
Yes
Employees Worked With
Philip Barth
March 29, 2024

I felt like I was a part of his real family. Darold showed me new Hyundai vehicles that are coming out in the near future and I loved the Ionic 5. By the end of the year I'm sure I'll be coming More

by NA11
Recommend Dealer
Yes
Employees Worked With
Darold and his wife
March 28, 2024

Service people keep rerouting me to 1800phone and people on 1800 reroute me to clay cooley. I made 3 rounss on this circle. Clay cooley shut my phone to avoid me More

by PARESH1983PANCHAL
Recommend Dealer
No
Employees Worked With
Service people many
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5
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