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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
181 Reviews

181 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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November 29, 2024

They are a very comfortable waiting room and their treats are very nice Next time I will be there again Thanks More

by stevanotjorge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 26, 2024

Phillip and Darold in the service department provide outstanding customer service. They are professional and service is completed in a timely manner. More

by skeeter8txnono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip in Service Department
November 25, 2024

Still has my car, this is the fourth time in 30k of new car ownership it has been in the shop. Each time I have to take it while it's happening as they state they cannot recreate the issue. But I've had More

by jarrettfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darold Ohlemacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

They were very friendly and quick completing my oil change. I was very happy with the service. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 25, 2024

I appreciate Wayne and Darrell for keeping me updated on the progress of my car repair. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne and Darrell service center
November 25, 2024

Prompt greeting by service person and good communication with the timing of service being completed. More

by lmd105kds
Recommend Dealer
Yes
Employees Worked With
Phillip in service
November 25, 2024

It’s a nice dealership. I feel some of the services like rotation should come in with the free service that Hyundai offers.It becomes really expensive when we have to pay a l More

by racheal79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ragona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

I bought my suv there. I would choose clay Cooley over any other dealership. I live closer to other Hyundai dealers and i drive 45 min for the best service. More

by clmott2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Buzzetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

They were clear about my car issues and fixed them. However, when I came to pick up vehicle, we looked under hood and saw that hose hadn't been fixed. I had to wait another day. They did give me a loa More

by Jenniferidley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
November 24, 2024

Very friendly and courteous. Knows how to make the customer feel at ease and comfortable. Very considerate and confident in their work. More

by jfriend0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth ( service department)
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