Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
292 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
I received a mail out for a discount on services. The card stated that one must call to schedule the service to receive the discount. After attempting to call numerous times, with no answer, my husb The card stated that one must call to schedule the service to receive the discount. After attempting to call numerous times, with no answer, my husband decided to bring the car in anyway. Thankfully, we were given the discount anyway. It appears there is a shortage of help in the service department. More
Service is fine. Took over an hour to do an oil change with an appointment, feels like it’s way too long. The service area staff was friendly enough, but my daughte Took over an hour to do an oil change with an appointment, feels like it’s way too long. The service area staff was friendly enough, but my daughter and I walked through the sales floor and none of the 5 salesmen we encountered greeted us, acknowledged us or even smiled. Since we weren’t there to buy a car, they could not have cared less about us. They were laughing and chatting with each other, so it’s not like they were busy. More
Harold and Jennifer are GREAT and really give their customers a great experience at this location. customers a great experience at this location. More
Excellent service department Clean waiting area and restroom knowledgeable staff I will return to this dealership for my next purchase restroom knowledgeable staff I will return to this dealership for my next purchase More