Back

Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.6
292 Reviews

292 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

Sort by
February 09, 2025

Excellent service but did not care for online only multipoint inspection.report.b/c I was not able to access it after I left the dealership. More

by clydahilliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 07, 2025

I applaud you for still washing & vacuuming the cars after service. That to me is a Class Act! More

by corleymail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 06, 2025

You’re deceiving dishonest, and it’s almost like you’re scamming people that’s the way I felt about it More

by wendlingteresa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Clementi
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Good sales but misinformed on service of car. Was to get oil and service the first year More

by hipps2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 05, 2025

They gave me great service and communication. My car came back clean. They have a nice waiting area. Will come back for all my car needs. Thanks. More

by csrehak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
February 05, 2025

Coolant flush cost 25% more expensive than it was 6 months ago. The coupons weren't applied but I've received them many times by mail. Water tank wasn't filled up. No information about angles of the al More

by omullaev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Mr. Jorge Vivero Sales 5 STAR Ms. Jennifer Olemacher Service Advisor 5 STAR Mr. Jerry 5 Star Waiting on parts ordered by the service department so that repairs can be done. More

by fcrockettj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Olemacher and Mr. Jerry
February 04, 2025

The shop is clean, every one has a positive attitude and it didn't take long to complete the repairs More

by Takka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 03, 2025

The staff was on time and very helpful without being pushy. My advisor gave me my choices clearly and let me make my own decision. More

by joe.quicksall
Recommend Dealer
Yes
Employees Worked With
Phil service advisor
February 03, 2025

Great customer service. I was in and out in about 30 minutes. Would recommend to my family and friends. More

by taultonjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
...
4
...