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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
363 Reviews

363 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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March 14, 2025

Quick and easy service on a 10+ year old recall. They had to order the parts, I was notified immediately ,set up a time to bring the car and was all done within a couple days More

by Spookdarc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Quincy. He is a service advisor. Nicknamed Mr Make it Happen
March 14, 2025

I was unnecessarily delayed by 2 hrs b/c they reset the module for a recall task before doing inspection and because of it they added mileage to my car because it had to be driven 50 miles at 50-60 mi/hr w More

by jrogic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy
March 14, 2025

The work was completed very quickly and very well - the service people are very good and easy to work with-Thanks More

by ladycbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
March 13, 2025

Very friendly staff, but they would not listen to me about my issue and wanted to complete $750 worth of replacements/labor that would NOT have fixed my issue but would have had new parts that did NOT n More

by Jennlynndtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenifer Ohlemacher
March 13, 2025

Dealership was great just had a hard time for them to fix some simple fix. After having my truck for a couple of days. But they were nice enough to fix it anyway. Thanks Clay Cooley. At no charge!! More

by oricky59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Beaucar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ragona
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Always have first class service from this dealership. The staff is amazing. I highly recommend. More

by brooks.tanya83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

GREAT GREAT EXCELLENT FIVE STAR ON TIME CUSTOMER SERVICE FIVE STAR WAIT TIME FIVE STAR More

by fcrockettj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Philip Barth was great an professional as usual. It was in and very quickly and the service taken care of. Look forward to coming back soon to get my oil changed. More

by greg.fato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Barth
March 11, 2025

Most Clay Cooley dealerships strive for excellence. At least, that is my experience. Some dealerships do better than others. This is a good one. More

by 1415KDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No purchasing history with this dealership
March 10, 2025

Jennifer was the best customer service person I have dealt with in years. Real customer service so I give her an A+. Everyone was very helpful with the questions that I had and very nice. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buzzetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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