Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
485 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Took my Tucson in for the driver’s door lock button not working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multip working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multiple calls 8 to be exact constantly told Kenny Bredemeier was out and would have to call me back. Never got a returned call, told the order was not in the system and Kenny was the only person that could take care of it. Worse customer service ever not to mention that for a routine oil change with an appointment it is always a 3 to 4 hour wait while you sit. I do not recommend Clay Cooley Hyundai of Rockwall,Tx. Would not buy another vehicle from them due to their horrible customer service and I don’t care attitude. More
Most of the service advisors are straight forward and easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. More
Kenny did an amazing job getting everything I needed done for my vehicle and was overall very welcoming!! for my vehicle and was overall very welcoming!! More
Cody was fantastic. The whole team did such an amazing job with complete transparency the entire time. It really made me trust the process again. The whole team did such an amazing job with complete transparency the entire time. It really made me trust the process again. More
I have been doing business with clay Cooley Honda now for several years.. I've bought 2 vehicles from them. Service is outstanding. People are friendly. And I really enjoy doing business with them. If you're several years.. I've bought 2 vehicles from them. Service is outstanding. People are friendly. And I really enjoy doing business with them. If you're looking for a good company, that takes care of their clients. A highly recommended Cooley Hyundai of Rockwall. More