Clay Cooley Hyundai of Rockwall - Service Center

Very positive, friendly, professional, and respectful employees. The service was awesome and service waiting area was great also. Highly recommend this dealership and service department!! employees. The service was awesome and service waiting area was great also. Highly recommend this dealership and service department!! More

Took my Tucson in for the driver’s door lock button not working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multip working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multiple calls 8 to be exact constantly told Kenny Bredemeier was out and would have to call me back. Never got a returned call, told the order was not in the system and Kenny was the only person that could take care of it. Worse customer service ever not to mention that for a routine oil change with an appointment it is always a 3 to 4 hour wait while you sit. I do not recommend Clay Cooley Hyundai of Rockwall,Tx. Would not buy another vehicle from them due to their horrible customer service and I don’t care attitude. More

Didn't do what they said they did. There is nothing more to say thank you There is nothing more to say thank you More

Repair was quick and efficient. Thank you for taking care of my car. Will use CC again. Thank you for taking care of my car. Will use CC again. More

Most of the service advisors are straight forward and easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. More

I was greeted by friendly helpful service personnel. Service was done quickly and thoroughly. Waiting area was clean and comfortable. Service was done quickly and thoroughly. Waiting area was clean and comfortable. More

Kenny did an amazing job getting everything I needed done for my vehicle and was overall very welcoming!! for my vehicle and was overall very welcoming!! More

This was my first time there and I was very pleased. I will be returning. I will be returning. More

Excellent. The service team is always so kind and helpful. Things are completed in a timely manner The service team is always so kind and helpful. Things are completed in a timely manner More

Cody was fantastic. The whole team did such an amazing job with complete transparency the entire time. It really made me trust the process again. The whole team did such an amazing job with complete transparency the entire time. It really made me trust the process again. More