Clay Cooley Hyundai of Rockwall - Service Center

Service department is great. I can always count on Phillip. Kevin and Jennifer are always a pleasure to work with too. I can always count on Phillip. Kevin and Jennifer are always a pleasure to work with too. More

Diligent service center that is mindful regarding their suggestions on timing when it comes to service repairs for my vehicle. suggestions on timing when it comes to service repairs for my vehicle. More

Clay Cooley was awesome and took care of my car and the timing was right on the money timing was right on the money More

Very nice and new! The Service Advisor, Wayne was on Point! The wait was longer than expected because I had made an appointment. Overall it was a good experience. The Service Advisor, Wayne was on Point! The wait was longer than expected because I had made an appointment. Overall it was a good experience. More

Service advisor was not good. Dwayne I believe. I brought it in for a headlight issue and recalls. He must be used to talking to people that don’t know what they are talking about Dwayne I believe. I brought it in for a headlight issue and recalls. He must be used to talking to people that don’t know what they are talking about. I was not explained that I would be charged a $200 diag fee and got nothing out of it. I would have done a service to avoid paying the diag but was not explained that. He was very green when it comes to his job. Not happy with the service advisor. More

Very attentive and accommodating. Jennifer was a great help and very personable. The service manger was very helpful as well. Jennifer was a great help and very personable. The service manger was very helpful as well. More

The service center worked with me to get me in and out in one day. Work was timely and th3 staff was courteous. one day. Work was timely and th3 staff was courteous. More

I took my son’s car in under recall for an antilock brake condition. They changed out the fuse, but also did an overall inspection on his car and offered to do this maintenance as well in a low pressure envi condition. They changed out the fuse, but also did an overall inspection on his car and offered to do this maintenance as well in a low pressure environment. I chose not to have the other work done but at least they took the time to let me know what things I needed to address. After they finished with my car, they brought it back clean and washed! Wayne did a great job keeping me in the loop during the whole process and the lady who works next to him was also very kind answering some recall questions I had and had an infectious smile which puts people at ease and just lets people like myself know there is a safe place to ask questions. More

I went in for my service quick and easy. I list my key Fob and was able to get another one ordered. Great customer service service, great waiting area coffee, snacks and workstation I list my key Fob and was able to get another one ordered. Great customer service service, great waiting area coffee, snacks and workstation More

Great service department. Great sales persons. Both always remember my name. Would not go any where else Great sales persons. Both always remember my name. Would not go any where else More