Back

Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.6
290 Reviews

290 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

Sort by
February 13, 2025

Pleased everytime I've been there except this last visit. Was not given paper work, did not get a sticker showing milage and service milage wasn't set. I would like a copy of paper work showing I did have mi More

by crossdeb57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil or Philip not sure. Sits on left end of service desk
February 13, 2025

Good service! I had to drive car 600 miles because my daughter could not get an appointment where she attends college in Alabama until May 2025. Check engine was More

by cabbey1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 13, 2025

Great Communication. Easy process. Awesome and friendly team. Was a fast and great experience. Definitely recommend More

by forbis00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Ohlemacher
February 12, 2025

So far everything seems to be working, the price a little more than I would like, but isn't everything? More

by ken.rohde0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip in service
February 12, 2025

They got me in right away and fixed the problem in minutes. Excellent service team, they have, in the past, been able to fix issues that other Hyundai dealers couldn't solve. I drive the extra 30 mi More

by cdaniels10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Ohlemacher
February 10, 2025

The service was speedy and courteous,snacks were good ,waiting room was comfortable and the music was great More

by m_kwalla70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 10, 2025

I arrived without an appointment and the service and people were fast, professional and friendly. Appreciated the help with an unexpected issue. More

by Bnajudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
February 10, 2025

I went for an oil change and a tire replacement. Harold went over and beyond to hear my concerns and make my experience fully satisfactory and I appreciate it!👍 More

by pamelaobrien_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer was also very helpful.
February 09, 2025

Excellent service but did not care for online only multipoint inspection.report.b/c I was not able to access it after I left the dealership. More

by clydahilliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 07, 2025

I applaud you for still washing & vacuuming the cars after service. That to me is a Class Act! More

by corleymail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department